Reviews

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424 Total Reviews
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"Great scheduling, with flexibility. Tech. Terry was on time and very professional.He went over the inspection in detail and made recommendations as he deemed necessary."
"excellent work"
"He was very courteous and explained what was happening."
"Courteous, professional, knowledgeable"
"came when said, very kind while here, did job well."
"Did a great job "
"Service tech good and explained problrms"
"Terry is professional as they come. "
"good work-friendly-answered any questions"
"Service techs are experienced, knowledgeable, friendly, and professional."
"The technician was on time, very thorough, and just a nice person."
"Stayed until problem was solved"
"All of your service men are so friendly and take the time to answer all questions and go over everything they did to your satisfaction."
"The technician was very efficient. Seemed knowledgeable, wish he would be the one to come to my house always "
"They are always very nice and accomodating"
"Technician was very friendly and courteous. Also very helpful and explained in depth the answers to my questions"
"During the last visit, I was quite please with the technician and his suggestions. Two issues were discovered during this visit. 1) The part that was supposed to be ord..."
"The Tech was courteous and performed the duty as expected."
"Mike provided excellent service while educating me on all aspects of service provided today. He was very transparent about what he was doing, why he was doing it, and how..."
"Tech was on time, friendly, and gave me excellent service. "
"Service team was very helpful."
"Being the installer and maintainence "
"Technician showed up around the time i was told over the phone. He was quick, and got my AC going. Exactly what I hoped for. "
"Mike Lopez went thru my whole system. I was impressed with his work."
"Best services ever, Brandon and his crew came out and were very professional worked fast and efficient couldn't ask for a better crew. Service Experts will always be hig..."
"Servicemen were very knowledgeable about instillation and updates that we needed. They were here early and worked fast to get out new units installed. "
"Personalized Service"
"Terry has aways been straight straight with me. Some of your other service people have did me wrong"
"The technician was polite and thorough with the servicing of our a/c. Very pleased. "
"Service was excellent. I thought the price of the capacitor was excessive. Average price was $30. My charge $198"
"He did a thorough job. "
"The tech was very efficient."
"They did a great job in a timely manner. "
"Quick & cost"
"Said he would come back to finish because it started raining. "
"My Mother and I could not have been more pleased with the efforts of Andrew Dantoni, Brandon Cook, Terry Jiao; and, Lane Snowden!!!"
"Checks things very carefully"
"Technician was very professional and courteous."
"I just love them.They are the best!Would recommend and do recommend them to everyone that needs help with air conditioning and heating.They are absolutely wonderful!Thank..."
"The technician was friendly and efficient."
"Was told what filter to buy and have ready for service man to change. Finally found the filter on E-bay. It was the incorrect filter number and had to return to E-bay a..."
"A thorough inspection and a thorough explanation of that inspection."
"did a great job inside and outside"
"Everyone involved was very efficient, courteous and knowledgeable."
"Servicemen explained everything thing he he was doing. "
"Very knowledgeable and friendly technician."
"Knowledgeable and nice"
"Excellent service and excellent service man -Chris"
"Michael always does a great job for us. We are confident that he checks out everything on the unit that could possibly be a problem and he gives us good suggestions to k..."
"where is ricky he was the best"
"I felt like Mike was knowledgeable."
"He was very thorough and when finished, explained everything he did!"
"Service man was very thorough and professional. "
"everything was just perfect. From telling us what needed to be done, to the finished project, perfect!!"
"service great and technician very helpful and courteous"
"Very efficient and clear about what is needed"
"Very thorough and friendly. Was a little late due to repair on previous call, but called to advise me."
"The Tech was very courteous and did a wonderful job of cleaning ."
"I was greatly incorrect about the what the protection service covered. "
"Because he didn't just come in, check then leave. He answered all questions and updated me on important malfunctioned carbon monoxide equipment."
"They were very professional and helpful"
"Mike was courteous and efficient"
"Very good service"
"Terry is an excellent technician, checks everything inside & out. Just a very personable and efficient worker."
"Mike very friendly and very knowledgeable about my unit.."
"Immediately handled the problem"
"Very courteous, friendly and efficent."
"Professional service, explaining what was being serviced. Also, tech really wanted to do a good job and make me happy."
"Did not arrive at scheduled time! Was not the Maintenance man's fault! Otherwise, OK!"
"Technician was prompt and courteous. He performed the maintenance in a timely manner."
"Arrived on time. Explained what he was to do. Very professional."
"Tech was very thorough and patient in answering all my questions "
"Terry was great and answered all my questions and took time to explain all of what he was doing. He was on time and professional in conduct and service."
"Tech was knowledgible (had been here before) and worked quickly and efficiently. "
"The technician was on time, professional and efficient."
"very professional"
"Courteous, efficient and knowledgeable of the equipment."
"Technician knowledgeable and professional"
"tech did a professional sevice"
"Jason Migl was very professional. He explained every thing in a way that I could understand. He was very thorough. His service was so great I signed up for the service pl..."
"MIchael explained how he was servicing our units, friendly went out of his way to make sure we were happy. We haven't had any issues with ServiceExperts with the install..."
"on time, courteous,compentent"
"Tech always does a great and thorough job"
"Jason was very polite and did a very good job "
"After more than 20 years you are either good or not good. YOU ARE GOOD.And I hope your service continues to be good."
"Terry was very thorough, friendly, and professional. I have had him service my system previously, and this has been my experience each time. His knowledge of HVAC is amaz..."
"Arrived on time and quick about his work."
"very pleased with service"
"Mike is courteous and promt. Took the time to explain everything he did. "
"great service"
"He was the best tech that's ever come out, he took his time, explained everything, was very nice"
"Told me exactly what was going on at all times."
"Chris was on time, very professional."
"Very good people working for you. "
"very good job"
"Technian was prompt and very professional "
"I have never had to call a Technician back. They are very professional and patiently answer my questions. Mike was easy going and nice to be around."
"Integrity "
"Mike Lopez is a pro."
"The Tech was courteous and he performed his duty with confidence that he knew what he was doing."
"Prompt, courteous, Knowlegeable"
"Service technician"
"Chris was very informative as to what he was doing and why."
"Ricky is very thorough,and does excellent work."
"The tech was on time."
"Tech was professional and informative. Enjoyed his time here. "
"Prompt, courteous and very informative about my heating unit."
"job well done"
"I have had you service ac and heating unit for over 14 years and during that time some of your service techs have been pretty good and some not so good. Rickey Hartwell ..."
"That is redundant - they come on time, do a good job and answer questions!"
"Technician was efficient and friendly."
"Tech knew his stuff, was very professional and polite. "
"He was on time pleasant got in and out in timely manner"
"The technician, Ricky Hartwell, was on schedule and was very thorough with the maintenance service provided. I trust Ricky and always ask for him to come."
"I've been a customer for many years and am happy for the consistently personal ,professional service."
"Jason came on time and was very efficient. "
"Technician very courteous and knowledgeable. "
"Very courteous "
"Chris and Jason were very professional and patient and explained to me in detail what they were going to do and then showed me the results. Very pleasant experience. Bo..."
"Rickey, was the absolute best tech I have ever experience, I would welcome his service abilities any time and gladly recommend him to others."
"The tech is very courteous and knowledgeable. "
"Mr. Hartman was prompt and professional."
"THE TECH WAS VERY PROFESSIONAL , BUT ONLY PROBLEM WE HAD WAS THAT MY 2 YEAR OLD SYSTEM WAS LOW ON FREON AND HE DID NOT HAVE THE RIGHT EQUIPMENT TO FIND THE LEAK. EVEN THO..."
"He was polite and did his work quickly. He told me how well the unit was working."
"Last Monday morning, the technician sat in his van for over 2 hours in our driveway. Even though he has serviced this new Lennox system ever since it was installed, he d..."
"Tech was able to correct problem"
"I like and trust Terry. He answered my questions when asked. He is very knowledgeable about the product."
"Chris was very thorough and did a nic e jib of communicating what he did."
"Just because it took 2 days to fix it"
"Ricky knows my unit and keeps up with each visit prior and services my unit accordingly, watching and catching problems before they cause problems"
"The courtesy, the timely manner and service. "
"Chris was very informative and professional??"
"Terry is an amazing technician; friendly, efficient, thorough, knowledgeable"
"Ricky is very efficent"
"Mike was quick and efficient in diagnosing and fixing my problem."
"Tech was very confident."
"always 1st rate service "
"fast,friendly,went over what they did,and me what look for in the future"
"All of these guys went above and beyond on a Saturday and Sunday of a holiday weekend to make sure we were taken care of and cool. Due to a defective thermostat with a n..."
"Excellent service and very Efficient "
"The Tech. did not really know what he was working on. He took a switch apart that is not suspose to be taken apart."
"thorough & professional"
"Effective and positive of his job."
"A new Lennox unit was placed in July 2015. It was placed carelessly that prevents the filter from being replaced. This was brought to the attention of Matt and Tara at th..."
"very satisfied"
"Technician Rickey Hartwell was very knowledgeable about what he was doing and explained everything to us. He was very helpful."
"He was wonderful! Talked to me about everything with my air conditioning and was super friendly! Super pleased with his help!"
"ANSWERED ANY QUESTIONS I HAD "
"Harry is an outstanding tech."
"Person was prompt, polite and went to work. Finished up in a timely manner."
"Very respectful and gave very good service."
"Harry was an excellent technician. He was very polite and congenial. He was professional , made useful observations, and gave reccomendations and advice."
"Satisfied with work performed"
"The technician was fair ,honest,and very respectful. He found work that was supposed to be done and offered to complete it.I'm very grateful for that ."
"Very through job"
"Very thorough service everything checked"
"Tec was very courageous."
"Prompt service, good advice, friendly "
"Great attitude of tech, very informative"
"The technician was on time , very professional and polite."
"Rickey has been servicing our heat/ac for 15 years. He continues to service the current unit that is still under warranty. He is thorough, efficient, and knowledgeable ..."
"Went above and beyond to service my unit after a disastrous flood. "
"The technician braved the rain in order to get air back on for me. I really appreciated his effort. He was also very friendly and helpful after he was finished."
"After I called in and told the lady what was going on, she took my name and info and said she would write up a ticket and have a serviceman come right on out, and I mean..."
"Ricky"
"Great service and tech was professional."
"He explained everything to me that I quwstioned him about. "
"The technicians were very polite and completed their work in a timely manner, explaining what they were doing as needed."
"on time, good work"
"Customer service is always courteous and prompt in setting up appointments and the servicing is efficient and nondisruptive to tenants"
"Rickey always does an outstanding job and this time was no exception!"
"Harry was knowledgable and efficient"
"Technician was on time. Work was thorough. Employee was very courteous and professional. He answered all my questions."
"Terry is clearly very skilled and professional. I feel like I had a very thorough assessment of my system."
"The tech (Mike) was very polite, would answer any question, and made sure everything was left clean and in place.. "
"Mike did an excellent job as far as I could tell."
"Excellent technician, very knowledgeable, very friendly, very respectful of my home"
"Rickey Hartwell is very courteous and professional. He is dependable always on time has a very thorough knowledge of the job. He's a problem solver and answers all questi..."
"Bill Ricks is professional and respectful. He did an excellent job servicing our heater. He is very knowledgeable concerning the equipment. He always arrives on time and ..."
"Harry was very efficient, answered all my questions and I hope I will see him again."
"Courteous and knowledgeable, professional."
"Was not a scheduled visit but service tech was in area and came immediately to help me. He was efficient, friendly and informative. He made a trip to reveport office to..."
" excellent service"
"very professional service"
"did work required in a professional and pleasant manner"
"The technician, Chris, was very knowledgeable on my system. He quickly diagnosed my problem. I was impressed that he doubled check other items before determining the solu..."
"Mike has performed service on my unit several times. He is always very personable and explains details very well. Mike is a pleasure to work with and a true asset for y..."
"Technican was polite, on-time and knowledgeable. Took time to show me the defective coils, low freon readings and discuss operation failuren of my aged York heat pump."
"I received excellent service from Rickey Hartwell"
"very efficient"
"Things always seem to go great"
"Mike has previously been to my residence to service my Heat/air. He is the nicest tech i've come across. He is very knowledgeable and goes above and beyond to make sure..."
"Technicians were very polite, thorough and knowledgeable. "
"Mike is prompt, courteous, efficient and helpful. He explained the work done in a way that we understood perfectly. "
"Mike was courteous, through and explained things very well"
"The services rendered were great."
"Friendly, knowledgeable, clean, fast"
"Always on time. Friendly and concise service."
"a very good tech"
"He was very professional, explained to me what he was doing and why(I asked!) and seemed very thorough."
"Professional serviceman, respectful in my home & very in tuned to my heating & a/c needs"
"He sold me a BRK Carbon Monoxide Alarm CO614B for $139.00. My family and I googled the alarm and found out it sold for under $35.00. He originally quoted me $129.00, but..."
"Technicians are always pleasant and extremely helpful"
"Rickey always goes up and above servicing my unit. He is very courteous, friendly and professional in my home."
"I was very Satisfied with the service of my Heating Condition!"
"the technician was great"
"I was very pleased with the service."
"Mike was professional yet friendly and he did everything possible to get my heat to turn on"
"He did a very professional and efficient job."
"The tech arrived in a timely manner (the first call was on a Sunday), and although our problem couldn't be fixed (due to a part that had to be ordered), he was very helpf..."
"our technician was very pleasant, very knowledgeable"
"Everything went smoothly, and the technician was very polite and competent. I cannot rate the experience a 10 because of your apparent policy of trying to sell me somethi..."
"He was pleasant, professional and informed me of features I was unaware of. "
"Went above and beyond "
"professional, honest, dependable"
"The technician was polite, professional, and displayed complete competence. He gave money saving reccommendations for upgrades to the system. He answered all of my questi..."
"The Tech was very professional and courteous."
"He seemed very knowledgeable. And explain things I did not understand "
"Because Rickey always does a good job and tell me if he find somthing wrong."
"Mike was prompt and informative "
"Technician very nice and knowledgeable. Suggested that I purchase the disposable air filters rather than the permanent gold filter. I paid for 12 filters that were to be ..."
"I know nothing about what the service person did. I just have to assume he performed the required inspection as he should have done. He was quite pleasant and seemed co..."
"The Service Expert did every thing he was suppose to do and checked my fire detectors and asked me to get a good CO monitor."
"He was prompt and considerate in taking care with my carpets. He was very thorough and went over the condition of my HVAC point by point."
"He found the problem immediately!"
"Mr. Mike was on time, friendly, and efficient."
"Technician was knowledgeable and prompt . "
"Service technician very knowledgeable and detailed when servicing the system."
"TECH WAS VERY CURTEOUS AND EXPLAINED ALL ITEMS OF SERVICE."
"Polite, sharing what he did, friendly, thorough"
"Good professional service"
"He was very friendly and professional gave good advice"
"Tech seemed very knowledgeable about the equipment "
"Chris was courteous and professional in explaining what was done during the service. "
"The technician was efficient and on time."
"I think the technicians do a good job and answer any questions I might have"
"Central A/C was dripping water onto floor. Repair technition arrived almost exactly on time and completed diagnosis promptly. Advised need for a new coil (under warranty)..."
"The technician was very courteous and knowledgeable of my unit, he treated my home with respect, plus showed respect for me and my wife. "
"The service man was prompt and efficient."
"Love the man that worked on my air "
"excellent work crew!"
"Tech was on time and very courteous and did a great job."
" Expert was courteous and efficient"
"Technician was very efficient and professional. Work was thorough. Ricky was very polite and kept his work area neat and clean."
"I was informed that I would be receiving a new part, and that it was covered by my warranty."
"The tech was courteous and was careful going thru the house."
"I found it odd when the tech said that the motor on the outside unit was getting weak.. I asked him how much a motor would cost and he told me six to seven hundred dollar..."
"Tech was ell trained for the job---from a retired Tech."
"Imagine my shock to be told my 4-year old unit had a leaking coil and the freeon had run out. Repairs are estimated to be $1,000!!! Part had to be ordered and I have st..."
"Prompt "
"Tech on time, polite, knows what he is doing"
"The consultant did great work and explained for easy understanding;"
"Tech, came out on time, he checked out unit , first found nothing wrong, but did not just stop. He started checking deeper, with his gauges. and found what was a problem ..."
"The service was fast, and technician was knowledgeable, friendly, and answered every question I asked. "
"The tech was very very informative! I will be requesting him every time "
"The technician came out late on a Saturday night to assist me and my family with our A/C issues. He was very professional, courteous and timely. He was here when he sai..."
"No follow through"
"I have used your company for years only because of the excellent service, knowledge of the TECHs, and the friendlyness of the TECHs."
"The technician was knowledgeable, quick, thorough, and polite. He is a real asset to the organization."
"He was very knowledgable, polite, and helpful. His personality assured you that you could trust his advice."
"Good service, good technician."
"BECAUSE OF THE EXCELLENT JOB THAT WAS DONE."
"Terry is a very friendly and professional technician. Very pleased with his workmanship."
"disappointed you did not send my regular serviceman, Bill Ricks..."
"Very polite tech. Very efficient. Felt very comfortable with him in my house."
"GREAT JOB"
"Mike was very thorough"
"The technician found a problem that I was not aware of."
"Everything was done efficiently and the technician was courteous. and helpful."
"quick response"
"Because he can out saw the problem and fixed it."
"very thorough & took time to explain findings"
"Courteous, explained everything. Spend the time needed to do it right."
"Ricky has taken care of us on several occasions he has a great attitude and always has a smile on his face"
"Best service representative. Thoughtful, detailed. Great service "
"They did a good job. Kept my house clean. Advised me what was happening et."
"They were efficient, friendly and on time."
"Checked everything we asked him to and also wore covers on his shoes and made no mess."
"He did a good job."
"I believe the technician did a thorough job. He was on time and completed the job quickly. It was easy to make the appointment."
"courteous and knowledgeable"
"Everything was handled very quickly and efficiently and the tech was super nice! He explained everything and showed me how to use the new thermostat!"
"Expertly and expediently done"
"Very Courteous and professional."
"He was very courteous and careful."
"He came when they said he would be there. Did a great job as best I could tell. No problems. Only there was a delay...instead of between 8-10 it was 9:30 to 12:30. I mi..."