No, not Batman. We mean Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (logically) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it fate?
He was utterly amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills family take pictures of him while he checked their home’s heating and air conditioning system. We think he’s loving every minute.
At Service Experts Heating & Air Conditioning, we pride ourselves on our 100% satisfaction guarantee and were elated to hear that Bruce was living up to our guarantee. The Mills wrote that Bruce was “like the calming father figure” and is the “kind of man you call on for help and can absolutely trust.”
As we train all of our NATE-certified technicians to do, Bruce was certain to explain everything, and if he wasn’t sure they understood, the Mills said he patiently explained it again.
Just like the Mills, many homeowners need to make decisions that affect their heating and A/C systems, beyond which system to buy, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of having answers to their questions, the Mills learned the importance of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to give answers that were all happy and rainbows, he was honest and explained that the decisions made when choosing which heating and A/C system to install in your home affects your indoor air quality and the health of your little ones (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent air conditioner safety inspection and tune-up service. If you are considering upgrading your older system, have issues with your indoor air quality, or just need a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our amazing technicians, just like Bruce!