What is a Service Call Fee and How Does it Influence Me?

When hunting for a trustworthy contractor, you may have stumbled across the term “service call fee.” Also called a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heater or cooling begins malfunctioning.

Why Do HVAC Companies Have a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, uses fuel, and causes wear and tear on the company vehicle. It’s important to know that service call fees don’t typically come with parts and labor if you decide on a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some contractors select a standard or flat rate for any service call, while others raise the cost if the appointment is further outside the standard service radius. The particular cost changes with market and company, but you could expect an average trip charge to be around $79 to $129.

Who Pays the Service Call Fee?

If you arrange a service call, you will need to pay the trip charge regardless of what step you take next. For starters, you may opt to move forward with the technician’s recommended repair or replacement, depending on which choice is more cost effective.

You are welcome to collect varied job estimates from various HVAC companies—just be aware that you can end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and completing diagnostics.

How Can I Skip Paying a Service Call Fee?

A simple way to minimize trip charges is to sign up for an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships offer a waived service call fee, and so we’ll come to your home and assess your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership consist of:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is malfunctioning, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating & Air Conditioning is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also excited to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re ready to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 318-588-8163 today!

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