What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Shreveport home and you don’t know what that entails. It’s stressful enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do can add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to inform you on the standard air conditioning repair process so you’ll be ready when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to check it to make sure that it’s not merely a thermostat settings error. The technician will confirm the thermostat is switched to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be all that’s keeping you from a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the A/C. Same as a doctor, the service tech will commence their trial and error diagnosis process. There are multiple things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the repairman to evaluate all the possible reasons starting from the most typical issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to confirm it’s not obstructed or in need of replacing. They will check the air conditioner’s refrigerant levels, confirm the air condenser fan is turning properly, confirm that the size of your air conditioning system is right for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system technician has diagnosed the trouble, he should explain all your options. The conversation will generally start with the technician explaining what the issue is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will entail replacing the part and fixing the issue, but may also entail upgrading parts of the AC system, the air conditioner itself, or your whole heating and cooling system. In particular cases, it may make more sense to purchase a complete new heating and AC system, especially if the air conditioner is past its prime, or likely to break down again and end up costing you more for air conditioning repairs in the end. The technician will go over how much time, effort, and cost it will take to fix the trouble.

The repairman may at this point explain what could have been done to avoid the trouble or part failure and how to keep a future issue. This typically includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioning repair businesses will offer a yearly service plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

Finally, they will discuss the process for repairing the failed part or resolving the issue. If you choose that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and plan your follow-up appointment to fix your A/C system. Or, if the part needed is already available on their van, they will move forward with the AC repair work with your permission.

Remember that throughout Shreveport your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call day or night at 318-588-8163 and we’ll be happy to explain the process.

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