What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Shreveport home and you don’t know what that entails. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do tends to add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the basic air conditioning repair process so you can be prepared when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to inspect it to confirm that it’s not just a thermostat settings issue. The repairman will confirm the thermostat is switched to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or incorrectly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then probably ask you to see the A/C. Same as a doctor, the service tech will commence their trial and error diagnosis process. There are multiple things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to evaluate all the possible reasons starting from the most ordinary issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to confirm it’s not obstructed or needs to be replaced. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, confirm that the size of your air conditioning system is suitable for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning service tech has diagnosed the trouble, he should explain all your options to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The repairman will then go into your options, which will entail replacing the part and correcting the problem, but may also entail upgrading parts of the air conditioner, the AC itself, or your whole heating and cooling system. In particular cases, it may make more sense to purchase a complete new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up with you spending more on AC repairs in the end. The repairman will go over how much time, effort, and cost it will take to resolve the trouble.

The repairman may now explain what could have been done to avoid the trouble or part failure and how to keep a future issue. This typically includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer a yearly maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

Lastly, they will discuss the process for repairing the failed part or resolving the problem. If you determine that AC repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts needed and plan your follow-up appointment to fix the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the air conditioner repair work with your permission.

Remember that throughout Shreveport your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our technicians are ACE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your air conditioning repair, give us a call 24/7 at 318-588-8163 and we’ll be happy to walk you through the process.

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