Reviews Average Rating 427 Total Reviews Submit A Review April 20, 2018 "The tech was very professional and knew what he was doing. He made recommendations as to what may be needed in the future and made sure that we understood why he recommen..." April 18, 2018 "Mikes is honest, thorough. Friendly and helpful. " April 10, 2018 "Very good service " April 10, 2018 "No rating higher," April 10, 2018 "Both know what they are doing and are a pleasure to work with." April 04, 2018 "He was very professional and explained things." April 03, 2018 "WORK PERFORMED IN A PROFESSIONAL MANNER." March 27, 2018 "Technician came on time and completed the job—very friendly—knew what he was doing." March 23, 2018 March 22, 2018 "The service technician went over how to operate the "Auto" on my thermostat. I had always wondered what it meant." March 21, 2018 March 19, 2018 "Service has always been very good." March 13, 2018 "Very Satiisfied" March 09, 2018 March 08, 2018 "Always satisfied with the service as they are on time and know what they are doing!" March 02, 2018 "Worked hard on a tough problem" February 28, 2018 "Mike is an absolutely thorough and competent professional! Please send him if at all possible on the next call to this residence." February 27, 2018 "work was done in a timely fashion . Technician was professional in all actions. Worked with me in scheduling , and understood when rescheduling was necesary" February 20, 2018 February 19, 2018 "Very friendly and knowledable. Took time to explain what he was doing and why. What or unit needed" February 16, 2018 "Because they are always on time and do a very good job and inform me of everything!" February 16, 2018 "Always answers all questions and very friendly." February 06, 2018 "The technician took great care" January 30, 2018 "the tech was very knowable " January 30, 2018 "PROMPT, PROFESSIONAL" January 23, 2018 "Since the technician was here servicing our equipment, we've been getting a service alert on our thermostat stating pure air maintenance required. I called the office and..." January 23, 2018 "He was. Careful about keeping location clean. He showed me what he was working on" January 18, 2018 January 16, 2018 January 16, 2018 January 16, 2018 "Nice technician! Explained everything" January 09, 2018 "prompt and efficient" January 03, 2018 January 02, 2018 "Competent, knowledgeable, efficient, friendly" January 02, 2018 December 29, 2017 December 26, 2017 "Technician knew his job. Came at the prescribed time. Did his work and left." December 26, 2017 "Technition was very nice!" December 19, 2017 "Great service. " December 13, 2017 "The tech was very knowledgable, friendly , and explained everything " December 13, 2017 "Mark Always does excellent work, is very thorough and takes the time to explain how things work answering any questions that I might have. jAs always he provides great ..." December 12, 2017 "Great service. " December 12, 2017 "The technician was very thorough and even did some caulking in the cabinet where the furnace is installed!" December 05, 2017 "Jason was very knowledgeable about his job and courteous. He also gave us tips on things that we should do that could help us in the future. " October 11, 2017 October 10, 2017 "Technician talked to me and explained what happened. " October 10, 2017 "Professional service and very polite." October 10, 2017 October 03, 2017 "Tech was good, polite and efficient" October 03, 2017 October 03, 2017 October 03, 2017 "Great scheduling, with flexibility. Tech. Terry was on time and very professional.He went over the inspection in detail and made recommendations as he deemed necessary." October 02, 2017 "excellent work" October 01, 2017 October 01, 2017 "He was very courteous and explained what was happening." October 01, 2017 "Courteous, professional, knowledgeable" September 26, 2017 "came when said, very kind while here, did job well." September 26, 2017 September 26, 2017 "Did a great job " September 20, 2017 "Service tech good and explained problrms" September 19, 2017 "Terry is professional as they come. " September 19, 2017 September 16, 2017 "good work-friendly-answered any questions" September 16, 2017 "Service techs are experienced, knowledgeable, friendly, and professional." September 12, 2017 September 12, 2017 "The technician was on time, very thorough, and just a nice person." September 12, 2017 "Stayed until problem was solved" September 08, 2017 "All of your service men are so friendly and take the time to answer all questions and go over everything they did to your satisfaction." August 23, 2017 "The technician was very efficient. Seemed knowledgeable, wish he would be the one to come to my house always " August 22, 2017 "They are always very nice and accomodating" August 17, 2017 "Technician was very friendly and courteous. Also very helpful and explained in depth the answers to my questions" August 15, 2017 "During the last visit, I was quite please with the technician and his suggestions. Two issues were discovered during this visit. 1) The part that was supposed to be ord..." August 15, 2017 "The Tech was courteous and performed the duty as expected." August 15, 2017 August 14, 2017 "Mike provided excellent service while educating me on all aspects of service provided today. He was very transparent about what he was doing, why he was doing it, and how..." August 09, 2017 "Tech was on time, friendly, and gave me excellent service. " August 08, 2017 August 02, 2017 "Service team was very helpful." August 01, 2017 "Being the installer and maintainence " July 31, 2017 "Technician showed up around the time i was told over the phone. He was quick, and got my AC going. Exactly what I hoped for. " July 31, 2017 "Mike Lopez went thru my whole system. I was impressed with his work." July 29, 2017 "Best services ever, Brandon and his crew came out and were very professional worked fast and efficient couldn't ask for a better crew. Service Experts will always be hig..." July 26, 2017 July 25, 2017 July 24, 2017 July 23, 2017 "Servicemen were very knowledgeable about instillation and updates that we needed. They were here early and worked fast to get out new units installed. " July 19, 2017 "Personalized Service" July 18, 2017 "Terry has aways been straight straight with me. Some of your other service people have did me wrong" July 18, 2017 "The technician was polite and thorough with the servicing of our a/c. Very pleased. " July 18, 2017 July 12, 2017 "Service was excellent. I thought the price of the capacitor was excessive. Average price was $30. My charge $198" July 11, 2017 July 11, 2017 "He did a thorough job. " July 11, 2017 "The tech was very efficient." July 04, 2017 June 30, 2017 "They did a great job in a timely manner. " June 23, 2017 June 22, 2017 "Quick & cost" June 20, 2017 June 20, 2017 "Said he would come back to finish because it started raining. " June 20, 2017 June 19, 2017 June 16, 2017 "My Mother and I could not have been more pleased with the efforts of Andrew Dantoni, Brandon Cook, Terry Jiao; and, Lane Snowden!!!" June 13, 2017 "Checks things very carefully" June 06, 2017 "Technician was very professional and courteous." June 06, 2017 "I just love them.They are the best!Would recommend and do recommend them to everyone that needs help with air conditioning and heating.They are absolutely wonderful!Thank..." June 06, 2017 "The technician was friendly and efficient." June 06, 2017 June 06, 2017 May 31, 2017 May 31, 2017 May 31, 2017 "Was told what filter to buy and have ready for service man to change. Finally found the filter on E-bay. It was the incorrect filter number and had to return to E-bay a..." May 31, 2017 "A thorough inspection and a thorough explanation of that inspection." May 26, 2017 "did a great job inside and outside" May 24, 2017 "Everyone involved was very efficient, courteous and knowledgeable." May 23, 2017 May 23, 2017 "Servicemen explained everything thing he he was doing. " May 19, 2017 "Very knowledgeable and friendly technician." May 16, 2017 May 15, 2017 May 13, 2017 May 02, 2017 "Knowledgeable and nice" May 02, 2017 "Excellent service and excellent service man -Chris" April 20, 2017 "Michael always does a great job for us. We are confident that he checks out everything on the unit that could possibly be a problem and he gives us good suggestions to k..." April 19, 2017 "where is ricky he was the best" April 19, 2017 "I felt like Mike was knowledgeable." April 18, 2017 "He was very thorough and when finished, explained everything he did!" April 18, 2017 "Service man was very thorough and professional. " April 16, 2017 "everything was just perfect. From telling us what needed to be done, to the finished project, perfect!!" April 12, 2017 April 12, 2017 April 12, 2017 "service great and technician very helpful and courteous" April 11, 2017 April 05, 2017 April 05, 2017 "Very efficient and clear about what is needed" April 04, 2017 "Very thorough and friendly. Was a little late due to repair on previous call, but called to advise me." April 04, 2017 "The Tech was very courteous and did a wonderful job of cleaning ." April 01, 2017 April 01, 2017 "I was greatly incorrect about the what the protection service covered. " March 30, 2017 "Because he didn't just come in, check then leave. He answered all questions and updated me on important malfunctioned carbon monoxide equipment." March 28, 2017 "They were very professional and helpful" March 28, 2017 "Mike was courteous and efficient" March 28, 2017 March 27, 2017 "Very good service" March 24, 2017 March 24, 2017 "Terry is an excellent technician, checks everything inside & out. Just a very personable and efficient worker." March 23, 2017 "Mike very friendly and very knowledgeable about my unit.." March 22, 2017 "Immediately handled the problem" March 14, 2017 "Very courteous, friendly and efficent." March 10, 2017 March 09, 2017 "Professional service, explaining what was being serviced. Also, tech really wanted to do a good job and make me happy." March 08, 2017 March 08, 2017 "Did not arrive at scheduled time! Was not the Maintenance man's fault! Otherwise, OK!" March 08, 2017 March 08, 2017 "Technician was prompt and courteous. He performed the maintenance in a timely manner." March 08, 2017 "Arrived on time. Explained what he was to do. Very professional." March 02, 2017 "Tech was very thorough and patient in answering all my questions " March 02, 2017 "Terry was great and answered all my questions and took time to explain all of what he was doing. He was on time and professional in conduct and service." March 01, 2017 February 28, 2017 "Tech was knowledgible (had been here before) and worked quickly and efficiently. " February 28, 2017 "The technician was on time, professional and efficient." February 28, 2017 February 28, 2017 "very professional" February 24, 2017 "Courteous, efficient and knowledgeable of the equipment." February 23, 2017 "Technician knowledgeable and professional" February 21, 2017 "tech did a professional sevice" February 18, 2017 "Jason Migl was very professional. He explained every thing in a way that I could understand. He was very thorough. His service was so great I signed up for the service pl..." February 18, 2017 "MIchael explained how he was servicing our units, friendly went out of his way to make sure we were happy. We haven't had any issues with ServiceExperts with the install..." February 15, 2017 "on time, courteous,compentent" February 14, 2017 February 14, 2017 February 14, 2017 "Tech always does a great and thorough job" February 07, 2017 "Jason was very polite and did a very good job " February 07, 2017 February 04, 2017 February 02, 2017 "After more than 20 years you are either good or not good. YOU ARE GOOD.And I hope your service continues to be good." January 31, 2017 "Terry was very thorough, friendly, and professional. I have had him service my system previously, and this has been my experience each time. His knowledge of HVAC is amaz..." January 31, 2017 "Arrived on time and quick about his work." January 31, 2017 "very pleased with service" January 26, 2017 "Mike is courteous and promt. Took the time to explain everything he did. " January 25, 2017 January 17, 2017 "great service" January 17, 2017 January 12, 2017 "He was the best tech that's ever come out, he took his time, explained everything, was very nice" January 07, 2017 January 06, 2017 January 04, 2017 January 03, 2017 "Told me exactly what was going on at all times." January 02, 2017 December 29, 2016 December 27, 2016 December 21, 2016 "Chris was on time, very professional." December 20, 2016 "Very good people working for you. " December 20, 2016 December 15, 2016 "very good job" December 14, 2016 "Technian was prompt and very professional " December 13, 2016 "I have never had to call a Technician back. They are very professional and patiently answer my questions. Mike was easy going and nice to be around." December 08, 2016 "Integrity " December 06, 2016 "Mike Lopez is a pro." December 06, 2016 "The Tech was courteous and he performed his duty with confidence that he knew what he was doing." November 29, 2016 "Prompt, courteous, Knowlegeable" November 23, 2016 "Service technician" November 22, 2016 "Chris was very informative as to what he was doing and why." November 22, 2016 November 16, 2016 November 15, 2016 "Ricky is very thorough,and does excellent work." November 15, 2016 "The tech was on time." November 15, 2016 "Tech was professional and informative. Enjoyed his time here. " November 15, 2016 November 09, 2016 "Prompt, courteous and very informative about my heating unit." November 08, 2016 November 08, 2016 "job well done" November 08, 2016 November 08, 2016 "I have had you service ac and heating unit for over 14 years and during that time some of your service techs have been pretty good and some not so good. Rickey Hartwell ..." November 08, 2016 "That is redundant - they come on time, do a good job and answer questions!" November 01, 2016 "Technician was efficient and friendly." November 01, 2016 "Tech knew his stuff, was very professional and polite. " November 01, 2016 November 01, 2016 "He was on time pleasant got in and out in timely manner" November 01, 2016 "The technician, Ricky Hartwell, was on schedule and was very thorough with the maintenance service provided. I trust Ricky and always ask for him to come." November 01, 2016 "I've been a customer for many years and am happy for the consistently personal ,professional service." October 25, 2016 October 25, 2016 October 25, 2016 October 25, 2016 October 19, 2016 "Jason came on time and was very efficient. " October 11, 2016 "Technician very courteous and knowledgeable. " October 11, 2016 "Very courteous " October 04, 2016 "Chris and Jason were very professional and patient and explained to me in detail what they were going to do and then showed me the results. Very pleasant experience. Bo..." September 27, 2016 "Rickey, was the absolute best tech I have ever experience, I would welcome his service abilities any time and gladly recommend him to others." September 20, 2016 "The tech is very courteous and knowledgeable. " September 16, 2016 "Mr. Hartman was prompt and professional." September 15, 2016 "THE TECH WAS VERY PROFESSIONAL , BUT ONLY PROBLEM WE HAD WAS THAT MY 2 YEAR OLD SYSTEM WAS LOW ON FREON AND HE DID NOT HAVE THE RIGHT EQUIPMENT TO FIND THE LEAK. EVEN THO..." September 07, 2016 "He was polite and did his work quickly. He told me how well the unit was working." September 06, 2016 "Last Monday morning, the technician sat in his van for over 2 hours in our driveway. Even though he has serviced this new Lennox system ever since it was installed, he d..." August 30, 2016 "Tech was able to correct problem" August 30, 2016 "I like and trust Terry. He answered my questions when asked. He is very knowledgeable about the product." August 30, 2016 "Chris was very thorough and did a nic e jib of communicating what he did." August 23, 2016 "Just because it took 2 days to fix it" August 18, 2016 "Ricky knows my unit and keeps up with each visit prior and services my unit accordingly, watching and catching problems before they cause problems" August 16, 2016 August 09, 2016 "The courtesy, the timely manner and service. " August 02, 2016 "Chris was very informative and professional??" August 02, 2016 "Terry is an amazing technician; friendly, efficient, thorough, knowledgeable" July 27, 2016 "Ricky is very efficent" July 26, 2016 "Mike was quick and efficient in diagnosing and fixing my problem." July 26, 2016 "Tech was very confident." July 19, 2016 "Went above and beyond " July 12, 2016 July 12, 2016 July 11, 2016 "always 1st rate service " July 06, 2016 "fast,friendly,went over what they did,and me what look for in the future" July 05, 2016 "All of these guys went above and beyond on a Saturday and Sunday of a holiday weekend to make sure we were taken care of and cool. Due to a defective thermostat with a n..." June 29, 2016 June 28, 2016 "Excellent service and very Efficient " June 28, 2016 "The Tech. did not really know what he was working on. He took a switch apart that is not suspose to be taken apart." June 21, 2016 "thorough & professional" June 21, 2016 "Effective and positive of his job." June 18, 2016 June 17, 2016 "A new Lennox unit was placed in July 2015. It was placed carelessly that prevents the filter from being replaced. This was brought to the attention of Matt and Tara at th..." June 17, 2016 "very satisfied" June 16, 2016 June 11, 2016 "Technician Rickey Hartwell was very knowledgeable about what he was doing and explained everything to us. He was very helpful." June 10, 2016 "He was wonderful! Talked to me about everything with my air conditioning and was super friendly! Super pleased with his help!" June 07, 2016 June 07, 2016 "ANSWERED ANY QUESTIONS I HAD " June 03, 2016 "Harry is an outstanding tech." May 21, 2016 "Person was prompt, polite and went to work. Finished up in a timely manner." May 19, 2016 May 17, 2016 May 13, 2016 "Very respectful and gave very good service." May 11, 2016 "Harry was an excellent technician. He was very polite and congenial. He was professional , made useful observations, and gave reccomendations and advice." May 11, 2016 May 11, 2016 "Satisfied with work performed" May 10, 2016 "The technician was fair ,honest,and very respectful. He found work that was supposed to be done and offered to complete it.I'm very grateful for that ." May 10, 2016 "Very through job" May 09, 2016 "Very thorough service everything checked" May 08, 2016 May 03, 2016 May 03, 2016 "Tec was very courageous." May 03, 2016 May 03, 2016 May 03, 2016 "Prompt service, good advice, friendly " May 02, 2016 "Great attitude of tech, very informative" April 29, 2016 "The technician was on time , very professional and polite." April 27, 2016 April 26, 2016 "Rickey has been servicing our heat/ac for 15 years. He continues to service the current unit that is still under warranty. He is thorough, efficient, and knowledgeable ..." April 26, 2016 "Went above and beyond to service my unit after a disastrous flood. " April 23, 2016 "The technician braved the rain in order to get air back on for me. I really appreciated his effort. He was also very friendly and helpful after he was finished." April 23, 2016 "After I called in and told the lady what was going on, she took my name and info and said she would write up a ticket and have a serviceman come right on out, and I mean..." April 19, 2016 "Ricky" April 19, 2016 "Great service and tech was professional." April 16, 2016 April 14, 2016 April 14, 2016 April 12, 2016 "He explained everything to me that I quwstioned him about. " April 12, 2016 "The technicians were very polite and completed their work in a timely manner, explaining what they were doing as needed." April 12, 2016 April 07, 2016 "on time, good work" April 05, 2016 "Customer service is always courteous and prompt in setting up appointments and the servicing is efficient and nondisruptive to tenants" April 05, 2016 April 03, 2016 "Rickey always does an outstanding job and this time was no exception!" March 30, 2016 "Harry was knowledgable and efficient" March 29, 2016 March 29, 2016 "Technician was on time. Work was thorough. Employee was very courteous and professional. He answered all my questions." February 10, 2016 "Mike did an excellent job as far as I could tell." February 09, 2016 "Rickey Hartwell is very courteous and professional. He is dependable always on time has a very thorough knowledge of the job. He's a problem solver and answers all questi..." February 09, 2016 "Bill Ricks is professional and respectful. He did an excellent job servicing our heater. He is very knowledgeable concerning the equipment. He always arrives on time and ..." February 05, 2016 "Harry was very efficient, answered all my questions and I hope I will see him again." February 02, 2016 " excellent service" January 26, 2016 "did work required in a professional and pleasant manner" January 26, 2016 "The technician, Chris, was very knowledgeable on my system. He quickly diagnosed my problem. I was impressed that he doubled check other items before determining the solu..." January 24, 2016 "Mike has performed service on my unit several times. He is always very personable and explains details very well. Mike is a pleasure to work with and a true asset for y..." January 19, 2016 "Technican was polite, on-time and knowledgeable. Took time to show me the defective coils, low freon readings and discuss operation failuren of my aged York heat pump." January 06, 2016 "Mike is prompt, courteous, efficient and helpful. He explained the work done in a way that we understood perfectly. " December 15, 2015 "Mike was courteous, through and explained things very well" December 10, 2015 "Always on time. Friendly and concise service." December 10, 2015 "He was very professional, explained to me what he was doing and why(I asked!) and seemed very thorough." December 08, 2015 "He sold me a BRK Carbon Monoxide Alarm CO614B for $139.00. My family and I googled the alarm and found out it sold for under $35.00. He originally quoted me $129.00, but..." December 06, 2015 "Technicians are always pleasant and extremely helpful" December 04, 2015 "I was very Satisfied with the service of my Heating Condition!" December 03, 2015 December 02, 2015 "the technician was great" December 01, 2015 "Mike was professional yet friendly and he did everything possible to get my heat to turn on" December 01, 2015 December 01, 2015 "The tech arrived in a timely manner (the first call was on a Sunday), and although our problem couldn't be fixed (due to a part that had to be ordered), he was very helpf..." December 01, 2015 "our technician was very pleasant, very knowledgeable" December 01, 2015 "Everything went smoothly, and the technician was very polite and competent. I cannot rate the experience a 10 because of your apparent policy of trying to sell me somethi..." November 26, 2015 "professional, honest, dependable" November 24, 2015 November 24, 2015 "The technician was polite, professional, and displayed complete competence. He gave money saving reccommendations for upgrades to the system. He answered all of my questi..." November 24, 2015 "The Tech was very professional and courteous." November 24, 2015 "He seemed very knowledgeable. And explain things I did not understand " November 21, 2015 "Because Rickey always does a good job and tell me if he find somthing wrong." November 21, 2015 "Mike was prompt and informative " November 17, 2015 "Technician very nice and knowledgeable. Suggested that I purchase the disposable air filters rather than the permanent gold filter. I paid for 12 filters that were to be ..." November 17, 2015 November 11, 2015 November 10, 2015 November 10, 2015 November 09, 2015 "I know nothing about what the service person did. I just have to assume he performed the required inspection as he should have done. He was quite pleasant and seemed co..." November 03, 2015 "The Service Expert did every thing he was suppose to do and checked my fire detectors and asked me to get a good CO monitor." November 03, 2015 "He was prompt and considerate in taking care with my carpets. He was very thorough and went over the condition of my HVAC point by point." November 01, 2015 "He found the problem immediately!" October 28, 2015 "Mr. Mike was on time, friendly, and efficient." October 27, 2015 "Technician was knowledgeable and prompt . " October 27, 2015 "Service technician very knowledgeable and detailed when servicing the system." October 27, 2015 October 27, 2015 "TECH WAS VERY CURTEOUS AND EXPLAINED ALL ITEMS OF SERVICE." October 24, 2015 "Polite, sharing what he did, friendly, thorough" October 21, 2015 "Good professional service" October 20, 2015 "He was very friendly and professional gave good advice" October 20, 2015 "Tech seemed very knowledgeable about the equipment " October 19, 2015 October 16, 2015 "Chris was courteous and professional in explaining what was done during the service. " October 14, 2015 October 14, 2015 October 14, 2015 October 13, 2015 October 13, 2015 October 13, 2015 October 13, 2015 "The technician was efficient and on time." October 13, 2015 "I think the technicians do a good job and answer any questions I might have" October 13, 2015 October 08, 2015 "Central A/C was dripping water onto floor. Repair technition arrived almost exactly on time and completed diagnosis promptly. Advised need for a new coil (under warranty)..." October 05, 2015 "The technician was very courteous and knowledgeable of my unit, he treated my home with respect, plus showed respect for me and my wife. " October 04, 2015 "The service man was prompt and efficient." October 03, 2015 "Love the man that worked on my air " September 29, 2015 "excellent work crew!" September 23, 2015 "Tech was on time and very courteous and did a great job." September 22, 2015 September 22, 2015 " Expert was courteous and efficient" September 22, 2015 "Technician was very efficient and professional. Work was thorough. Ricky was very polite and kept his work area neat and clean." September 15, 2015 "I was informed that I would be receiving a new part, and that it was covered by my warranty." September 08, 2015 "The tech was courteous and was careful going thru the house." September 04, 2015 "I found it odd when the tech said that the motor on the outside unit was getting weak.. I asked him how much a motor would cost and he told me six to seven hundred dollar..." September 01, 2015 "Tech was ell trained for the job---from a retired Tech." September 01, 2015 "Imagine my shock to be told my 4-year old unit had a leaking coil and the freeon had run out. Repairs are estimated to be $1,000!!! Part had to be ordered and I have st..." September 01, 2015 "Prompt " August 26, 2015 "Tech on time, polite, knows what he is doing" August 25, 2015 August 21, 2015 August 19, 2015 "The consultant did great work and explained for easy understanding;" August 18, 2015 August 18, 2015 "Tech, came out on time, he checked out unit , first found nothing wrong, but did not just stop. He started checking deeper, with his gauges. and found what was a problem ..." August 18, 2015 "The service was fast, and technician was knowledgeable, friendly, and answered every question I asked. " August 15, 2015 "The tech was very very informative! I will be requesting him every time " August 08, 2015 "The technician came out late on a Saturday night to assist me and my family with our A/C issues. He was very professional, courteous and timely. He was here when he sai..." August 04, 2015 "No follow through" August 04, 2015 August 04, 2015 "I have used your company for years only because of the excellent service, knowledge of the TECHs, and the friendlyness of the TECHs." July 28, 2015 "The technician was knowledgeable, quick, thorough, and polite. He is a real asset to the organization." July 28, 2015 July 20, 2015 July 16, 2015 "He was very knowledgable, polite, and helpful. His personality assured you that you could trust his advice." July 14, 2015 "Good service, good technician." July 14, 2015 "BECAUSE OF THE EXCELLENT JOB THAT WAS DONE." July 07, 2015 July 07, 2015 "Terry is a very friendly and professional technician. Very pleased with his workmanship." July 03, 2015 "disappointed you did not send my regular serviceman, Bill Ricks..." July 01, 2015 "Very polite tech. Very efficient. Felt very comfortable with him in my house." July 01, 2015 June 23, 2015 "GREAT JOB" June 16, 2015 "Mike was very thorough" June 09, 2015 "The technician found a problem that I was not aware of." June 09, 2015 "Everything was done efficiently and the technician was courteous. and helpful." June 09, 2015 June 09, 2015 "quick response" June 03, 2015 "Because he can out saw the problem and fixed it." June 02, 2015 "very thorough & took time to explain findings" June 02, 2015 "Courteous, explained everything. Spend the time needed to do it right." June 02, 2015 "Ricky has taken care of us on several occasions he has a great attitude and always has a smile on his face" June 02, 2015 "Best service representative. Thoughtful, detailed. Great service "
April 20, 2018 "The tech was very professional and knew what he was doing. He made recommendations as to what may be needed in the future and made sure that we understood why he recommen..."
March 22, 2018 "The service technician went over how to operate the "Auto" on my thermostat. I had always wondered what it meant."
February 28, 2018 "Mike is an absolutely thorough and competent professional! Please send him if at all possible on the next call to this residence."
February 27, 2018 "work was done in a timely fashion . Technician was professional in all actions. Worked with me in scheduling , and understood when rescheduling was necesary"
February 19, 2018 "Very friendly and knowledable. Took time to explain what he was doing and why. What or unit needed"
February 16, 2018 "Because they are always on time and do a very good job and inform me of everything!"
January 23, 2018 "Since the technician was here servicing our equipment, we've been getting a service alert on our thermostat stating pure air maintenance required. I called the office and..."
December 13, 2017 "Mark Always does excellent work, is very thorough and takes the time to explain how things work answering any questions that I might have. jAs always he provides great ..."
December 12, 2017 "The technician was very thorough and even did some caulking in the cabinet where the furnace is installed!"
December 05, 2017 "Jason was very knowledgeable about his job and courteous. He also gave us tips on things that we should do that could help us in the future. "
October 03, 2017 "Great scheduling, with flexibility. Tech. Terry was on time and very professional.He went over the inspection in detail and made recommendations as he deemed necessary."
September 08, 2017 "All of your service men are so friendly and take the time to answer all questions and go over everything they did to your satisfaction."
August 23, 2017 "The technician was very efficient. Seemed knowledgeable, wish he would be the one to come to my house always "
August 17, 2017 "Technician was very friendly and courteous. Also very helpful and explained in depth the answers to my questions"
August 15, 2017 "During the last visit, I was quite please with the technician and his suggestions. Two issues were discovered during this visit. 1) The part that was supposed to be ord..."
August 14, 2017 "Mike provided excellent service while educating me on all aspects of service provided today. He was very transparent about what he was doing, why he was doing it, and how..."
July 31, 2017 "Technician showed up around the time i was told over the phone. He was quick, and got my AC going. Exactly what I hoped for. "
July 29, 2017 "Best services ever, Brandon and his crew came out and were very professional worked fast and efficient couldn't ask for a better crew. Service Experts will always be hig..."
July 23, 2017 "Servicemen were very knowledgeable about instillation and updates that we needed. They were here early and worked fast to get out new units installed. "
July 18, 2017 "Terry has aways been straight straight with me. Some of your other service people have did me wrong"
July 12, 2017 "Service was excellent. I thought the price of the capacitor was excessive. Average price was $30. My charge $198"
June 16, 2017 "My Mother and I could not have been more pleased with the efforts of Andrew Dantoni, Brandon Cook, Terry Jiao; and, Lane Snowden!!!"
June 06, 2017 "I just love them.They are the best!Would recommend and do recommend them to everyone that needs help with air conditioning and heating.They are absolutely wonderful!Thank..."
May 31, 2017 "Was told what filter to buy and have ready for service man to change. Finally found the filter on E-bay. It was the incorrect filter number and had to return to E-bay a..."
April 20, 2017 "Michael always does a great job for us. We are confident that he checks out everything on the unit that could possibly be a problem and he gives us good suggestions to k..."
April 16, 2017 "everything was just perfect. From telling us what needed to be done, to the finished project, perfect!!"
April 04, 2017 "Very thorough and friendly. Was a little late due to repair on previous call, but called to advise me."
March 30, 2017 "Because he didn't just come in, check then leave. He answered all questions and updated me on important malfunctioned carbon monoxide equipment."
March 24, 2017 "Terry is an excellent technician, checks everything inside & out. Just a very personable and efficient worker."
March 09, 2017 "Professional service, explaining what was being serviced. Also, tech really wanted to do a good job and make me happy."
March 08, 2017 "Did not arrive at scheduled time! Was not the Maintenance man's fault! Otherwise, OK!"
March 08, 2017 "Technician was prompt and courteous. He performed the maintenance in a timely manner."
March 02, 2017 "Terry was great and answered all my questions and took time to explain all of what he was doing. He was on time and professional in conduct and service."
February 28, 2017 "Tech was knowledgible (had been here before) and worked quickly and efficiently. "
February 18, 2017 "Jason Migl was very professional. He explained every thing in a way that I could understand. He was very thorough. His service was so great I signed up for the service pl..."
February 18, 2017 "MIchael explained how he was servicing our units, friendly went out of his way to make sure we were happy. We haven't had any issues with ServiceExperts with the install..."
February 02, 2017 "After more than 20 years you are either good or not good. YOU ARE GOOD.And I hope your service continues to be good."
January 31, 2017 "Terry was very thorough, friendly, and professional. I have had him service my system previously, and this has been my experience each time. His knowledge of HVAC is amaz..."
January 12, 2017 "He was the best tech that's ever come out, he took his time, explained everything, was very nice"
December 13, 2016 "I have never had to call a Technician back. They are very professional and patiently answer my questions. Mike was easy going and nice to be around."
December 06, 2016 "The Tech was courteous and he performed his duty with confidence that he knew what he was doing."
November 08, 2016 "I have had you service ac and heating unit for over 14 years and during that time some of your service techs have been pretty good and some not so good. Rickey Hartwell ..."
November 01, 2016 "The technician, Ricky Hartwell, was on schedule and was very thorough with the maintenance service provided. I trust Ricky and always ask for him to come."
November 01, 2016 "I've been a customer for many years and am happy for the consistently personal ,professional service."
October 04, 2016 "Chris and Jason were very professional and patient and explained to me in detail what they were going to do and then showed me the results. Very pleasant experience. Bo..."
September 27, 2016 "Rickey, was the absolute best tech I have ever experience, I would welcome his service abilities any time and gladly recommend him to others."
September 15, 2016 "THE TECH WAS VERY PROFESSIONAL , BUT ONLY PROBLEM WE HAD WAS THAT MY 2 YEAR OLD SYSTEM WAS LOW ON FREON AND HE DID NOT HAVE THE RIGHT EQUIPMENT TO FIND THE LEAK. EVEN THO..."
September 07, 2016 "He was polite and did his work quickly. He told me how well the unit was working."
September 06, 2016 "Last Monday morning, the technician sat in his van for over 2 hours in our driveway. Even though he has serviced this new Lennox system ever since it was installed, he d..."
August 30, 2016 "I like and trust Terry. He answered my questions when asked. He is very knowledgeable about the product."
August 18, 2016 "Ricky knows my unit and keeps up with each visit prior and services my unit accordingly, watching and catching problems before they cause problems"
July 05, 2016 "All of these guys went above and beyond on a Saturday and Sunday of a holiday weekend to make sure we were taken care of and cool. Due to a defective thermostat with a n..."
June 28, 2016 "The Tech. did not really know what he was working on. He took a switch apart that is not suspose to be taken apart."
June 17, 2016 "A new Lennox unit was placed in July 2015. It was placed carelessly that prevents the filter from being replaced. This was brought to the attention of Matt and Tara at th..."
June 11, 2016 "Technician Rickey Hartwell was very knowledgeable about what he was doing and explained everything to us. He was very helpful."
June 10, 2016 "He was wonderful! Talked to me about everything with my air conditioning and was super friendly! Super pleased with his help!"
May 11, 2016 "Harry was an excellent technician. He was very polite and congenial. He was professional , made useful observations, and gave reccomendations and advice."
May 10, 2016 "The technician was fair ,honest,and very respectful. He found work that was supposed to be done and offered to complete it.I'm very grateful for that ."
April 26, 2016 "Rickey has been servicing our heat/ac for 15 years. He continues to service the current unit that is still under warranty. He is thorough, efficient, and knowledgeable ..."
April 23, 2016 "The technician braved the rain in order to get air back on for me. I really appreciated his effort. He was also very friendly and helpful after he was finished."
April 23, 2016 "After I called in and told the lady what was going on, she took my name and info and said she would write up a ticket and have a serviceman come right on out, and I mean..."
April 12, 2016 "The technicians were very polite and completed their work in a timely manner, explaining what they were doing as needed."
April 05, 2016 "Customer service is always courteous and prompt in setting up appointments and the servicing is efficient and nondisruptive to tenants"
March 29, 2016 "Technician was on time. Work was thorough. Employee was very courteous and professional. He answered all my questions."
February 09, 2016 "Rickey Hartwell is very courteous and professional. He is dependable always on time has a very thorough knowledge of the job. He's a problem solver and answers all questi..."
February 09, 2016 "Bill Ricks is professional and respectful. He did an excellent job servicing our heater. He is very knowledgeable concerning the equipment. He always arrives on time and ..."
February 05, 2016 "Harry was very efficient, answered all my questions and I hope I will see him again."
January 26, 2016 "The technician, Chris, was very knowledgeable on my system. He quickly diagnosed my problem. I was impressed that he doubled check other items before determining the solu..."
January 24, 2016 "Mike has performed service on my unit several times. He is always very personable and explains details very well. Mike is a pleasure to work with and a true asset for y..."
January 19, 2016 "Technican was polite, on-time and knowledgeable. Took time to show me the defective coils, low freon readings and discuss operation failuren of my aged York heat pump."
January 06, 2016 "Mike is prompt, courteous, efficient and helpful. He explained the work done in a way that we understood perfectly. "
December 10, 2015 "He was very professional, explained to me what he was doing and why(I asked!) and seemed very thorough."
December 08, 2015 "He sold me a BRK Carbon Monoxide Alarm CO614B for $139.00. My family and I googled the alarm and found out it sold for under $35.00. He originally quoted me $129.00, but..."
December 01, 2015 "Mike was professional yet friendly and he did everything possible to get my heat to turn on"
December 01, 2015 "The tech arrived in a timely manner (the first call was on a Sunday), and although our problem couldn't be fixed (due to a part that had to be ordered), he was very helpf..."
December 01, 2015 "Everything went smoothly, and the technician was very polite and competent. I cannot rate the experience a 10 because of your apparent policy of trying to sell me somethi..."
November 24, 2015 "The technician was polite, professional, and displayed complete competence. He gave money saving reccommendations for upgrades to the system. He answered all of my questi..."
November 17, 2015 "Technician very nice and knowledgeable. Suggested that I purchase the disposable air filters rather than the permanent gold filter. I paid for 12 filters that were to be ..."
November 09, 2015 "I know nothing about what the service person did. I just have to assume he performed the required inspection as he should have done. He was quite pleasant and seemed co..."
November 03, 2015 "The Service Expert did every thing he was suppose to do and checked my fire detectors and asked me to get a good CO monitor."
November 03, 2015 "He was prompt and considerate in taking care with my carpets. He was very thorough and went over the condition of my HVAC point by point."
October 16, 2015 "Chris was courteous and professional in explaining what was done during the service. "
October 08, 2015 "Central A/C was dripping water onto floor. Repair technition arrived almost exactly on time and completed diagnosis promptly. Advised need for a new coil (under warranty)..."
October 05, 2015 "The technician was very courteous and knowledgeable of my unit, he treated my home with respect, plus showed respect for me and my wife. "
September 22, 2015 "Technician was very efficient and professional. Work was thorough. Ricky was very polite and kept his work area neat and clean."
September 15, 2015 "I was informed that I would be receiving a new part, and that it was covered by my warranty."
September 04, 2015 "I found it odd when the tech said that the motor on the outside unit was getting weak.. I asked him how much a motor would cost and he told me six to seven hundred dollar..."
September 01, 2015 "Imagine my shock to be told my 4-year old unit had a leaking coil and the freeon had run out. Repairs are estimated to be $1,000!!! Part had to be ordered and I have st..."
August 18, 2015 "Tech, came out on time, he checked out unit , first found nothing wrong, but did not just stop. He started checking deeper, with his gauges. and found what was a problem ..."
August 18, 2015 "The service was fast, and technician was knowledgeable, friendly, and answered every question I asked. "
August 08, 2015 "The technician came out late on a Saturday night to assist me and my family with our A/C issues. He was very professional, courteous and timely. He was here when he sai..."
August 04, 2015 "I have used your company for years only because of the excellent service, knowledge of the TECHs, and the friendlyness of the TECHs."
July 28, 2015 "The technician was knowledgeable, quick, thorough, and polite. He is a real asset to the organization."
July 16, 2015 "He was very knowledgable, polite, and helpful. His personality assured you that you could trust his advice."
July 07, 2015 "Terry is a very friendly and professional technician. Very pleased with his workmanship."
June 02, 2015 "Ricky has taken care of us on several occasions he has a great attitude and always has a smile on his face"