Reviews

"installed components only last a couple years"

"The technician was very knowledgeable and did an excellent job."

"Excellent customer service and recommendations"

"technician was very through and competent"

"Jeremy was very knowledgeable and thorough about the units at our home. He also took time to explain certain aspects to us and we really appreciate it!"

"Arrived on time with everything needed to complete the task. Technician was very professional and courteous."

"Courteous and thorough."

"Repairs were made efficiently and technitions were informative."

"no comment"

"Very kind explained the things wrong "

"This technician is always professional, courteous and thorough"

"prompt service. friendly service. "

"Very professional "

"On time, thorough check-up. lots of information about the process, questions answered"

"Dependable"

"Technician was very courteous, did a thorough check and service, and explained everything."

"He was very good toward servicing My Air Condition! Thank You! I would like him to service it from Now On!"

"Jeremy was professional, friendly and thorough."

"only had Freon added"

"John did a great job. "

"on time and he did everything he checked everything he was supposed to do."

" Technician Jason seem very knowledgeable, courteous and explained what he did to get my central air system back up and running. "

"Technician was efficient and explained what was being done."

"Professional, timely, knowledgeable, and friendly service tech."

"Chris is an awesome technician. He was able to communicate with me in a manner that was easy to understand and share some not so great news in a way that made sense. Ve..."

"Because tech explained every thing to me"

"Mike was very helpful about explaining what the problem was and how much it was gonna cost "

"Tech was very nice,and explained everything to me."

"The technician explained everything without trying to hard sell us on extra service"

"He was courteous, nice and did a great job. He cleaned my air conditioner outside. Answered any questions I had."

"Starting with Ken in the office and especially with Jason Driskill, the Technician, everyone is thorough, efficient, professional, and very helpful."

"Service was great. Got my account working again quickly."

"Very professional, never complained once about the heat, considerate and had customers needs and satisfaction as first priority."

"When I called to schedule my service it was done fast and professional. "

"The tech was very professional."

"Felt the estimate for work needed was high"

"Knowledge. Timely. Courteous. "

"Good job "

"John Stephens was very efficient, cordial, and went the extra step in completing his work."

"They were very nice & explained everything they did . They arrived here at the exact time the appointment was made."

"The tech was very professional and knew what he was doing. He made recommendations as to what may be needed in the future and made sure that we understood why he recommen..."

"Mikes is honest, thorough. Friendly and helpful. "

"Very good service "

"No rating higher,"

"Both know what they are doing and are a pleasure to work with."

"He was very professional and explained things."

"WORK PERFORMED IN A PROFESSIONAL MANNER."

"Technician came on time and completed the job—very friendly—knew what he was doing."

"The service technician went over how to operate the "Auto" on my thermostat. I had always wondered what it meant."

"Service has always been very good."

"Very Satiisfied"

"Always satisfied with the service as they are on time and know what they are doing!"

"Worked hard on a tough problem"

"Mike is an absolutely thorough and competent professional! Please send him if at all possible on the next call to this residence."

"work was done in a timely fashion . Technician was professional in all actions. Worked with me in scheduling , and understood when rescheduling was necesary"

"Very friendly and knowledable. Took time to explain what he was doing and why. What or unit needed"

"Because they are always on time and do a very good job and inform me of everything!"

"Always answers all questions and very friendly."

"The technician took great care"

"the tech was very knowable "

"PROMPT, PROFESSIONAL"

"Since the technician was here servicing our equipment, we've been getting a service alert on our thermostat stating pure air maintenance required. I called the office and..."

"He was. Careful about keeping location clean. He showed me what he was working on"

"Nice technician! Explained everything"

"prompt and efficient"

"Competent, knowledgeable, efficient, friendly"

"Technician knew his job. Came at the prescribed time. Did his work and left."

"Technition was very nice!"

"Great service. "

"The tech was very knowledgable, friendly , and explained everything "

"Mark Always does excellent work, is very thorough and takes the time to explain how things work answering any questions that I might have. jAs always he provides great ..."

"Great service. "

"The technician was very thorough and even did some caulking in the cabinet where the furnace is installed!"

"Jason was very knowledgeable about his job and courteous. He also gave us tips on things that we should do that could help us in the future. "

"Technician talked to me and explained what happened. "

"Professional service and very polite."

"Tech was good, polite and efficient"

"Great scheduling, with flexibility. Tech. Terry was on time and very professional.He went over the inspection in detail and made recommendations as he deemed necessary."

"excellent work"

"He was very courteous and explained what was happening."

"Courteous, professional, knowledgeable"

"came when said, very kind while here, did job well."

"Did a great job "

"Service tech good and explained problrms"

"Terry is professional as they come. "

"good work-friendly-answered any questions"

"Service techs are experienced, knowledgeable, friendly, and professional."

"The technician was on time, very thorough, and just a nice person."

"Stayed until problem was solved"

"All of your service men are so friendly and take the time to answer all questions and go over everything they did to your satisfaction."

"The technician was very efficient. Seemed knowledgeable, wish he would be the one to come to my house always "

"They are always very nice and accomodating"

"Technician was very friendly and courteous. Also very helpful and explained in depth the answers to my questions"

"During the last visit, I was quite please with the technician and his suggestions. Two issues were discovered during this visit. 1) The part that was supposed to be ord..."

"The Tech was courteous and performed the duty as expected."

"Mike provided excellent service while educating me on all aspects of service provided today. He was very transparent about what he was doing, why he was doing it, and how..."

"Tech was on time, friendly, and gave me excellent service. "

"Service team was very helpful."

"Being the installer and maintainence "

"Technician showed up around the time i was told over the phone. He was quick, and got my AC going. Exactly what I hoped for. "

"Mike Lopez went thru my whole system. I was impressed with his work."

"Best services ever, Brandon and his crew came out and were very professional worked fast and efficient couldn't ask for a better crew. Service Experts will always be hig..."

"Servicemen were very knowledgeable about instillation and updates that we needed. They were here early and worked fast to get out new units installed. "

"Personalized Service"

"Terry has aways been straight straight with me. Some of your other service people have did me wrong"

"The technician was polite and thorough with the servicing of our a/c. Very pleased. "

"Service was excellent. I thought the price of the capacitor was excessive. Average price was $30. My charge $198"

"He did a thorough job. "

"The tech was very efficient."

"They did a great job in a timely manner. "

"Quick & cost"

"Said he would come back to finish because it started raining. "

"My Mother and I could not have been more pleased with the efforts of Andrew Dantoni, Brandon Cook, Terry Jiao; and, Lane Snowden!!!"

"Checks things very carefully"

"Technician was very professional and courteous."

"I just love them.They are the best!Would recommend and do recommend them to everyone that needs help with air conditioning and heating.They are absolutely wonderful!Thank..."

"The technician was friendly and efficient."

"Was told what filter to buy and have ready for service man to change. Finally found the filter on E-bay. It was the incorrect filter number and had to return to E-bay a..."

"A thorough inspection and a thorough explanation of that inspection."

"did a great job inside and outside"

"Everyone involved was very efficient, courteous and knowledgeable."

"Servicemen explained everything thing he he was doing. "

"Very knowledgeable and friendly technician."

"Knowledgeable and nice"

"Excellent service and excellent service man -Chris"

"Michael always does a great job for us. We are confident that he checks out everything on the unit that could possibly be a problem and he gives us good suggestions to k..."

"where is ricky he was the best"

"I felt like Mike was knowledgeable."

"He was very thorough and when finished, explained everything he did!"

"Service man was very thorough and professional. "

"everything was just perfect. From telling us what needed to be done, to the finished project, perfect!!"

"service great and technician very helpful and courteous"

"Very efficient and clear about what is needed"

"Very thorough and friendly. Was a little late due to repair on previous call, but called to advise me."

"The Tech was very courteous and did a wonderful job of cleaning ."

"I was greatly incorrect about the what the protection service covered. "

"Because he didn't just come in, check then leave. He answered all questions and updated me on important malfunctioned carbon monoxide equipment."

"They were very professional and helpful"

"Mike was courteous and efficient"

"Very good service"

"Terry is an excellent technician, checks everything inside & out. Just a very personable and efficient worker."

"Mike very friendly and very knowledgeable about my unit.."

"Immediately handled the problem"

"Very courteous, friendly and efficent."

"Professional service, explaining what was being serviced. Also, tech really wanted to do a good job and make me happy."

"Did not arrive at scheduled time! Was not the Maintenance man's fault! Otherwise, OK!"

"Technician was prompt and courteous. He performed the maintenance in a timely manner."

"Arrived on time. Explained what he was to do. Very professional."

"Tech was very thorough and patient in answering all my questions "

"Terry was great and answered all my questions and took time to explain all of what he was doing. He was on time and professional in conduct and service."

"Tech was knowledgible (had been here before) and worked quickly and efficiently. "

"The technician was on time, professional and efficient."

"very professional"

"Courteous, efficient and knowledgeable of the equipment."

"Technician knowledgeable and professional"

"tech did a professional sevice"

"Jason Migl was very professional. He explained every thing in a way that I could understand. He was very thorough. His service was so great I signed up for the service pl..."

"MIchael explained how he was servicing our units, friendly went out of his way to make sure we were happy. We haven't had any issues with ServiceExperts with the install..."

"on time, courteous,compentent"

"Tech always does a great and thorough job"

"Jason was very polite and did a very good job "

"After more than 20 years you are either good or not good. YOU ARE GOOD.And I hope your service continues to be good."

"Terry was very thorough, friendly, and professional. I have had him service my system previously, and this has been my experience each time. His knowledge of HVAC is amaz..."

"Arrived on time and quick about his work."

"very pleased with service"

"Mike is courteous and promt. Took the time to explain everything he did. "

"great service"

"He was the best tech that's ever come out, he took his time, explained everything, was very nice"

"Told me exactly what was going on at all times."

"Chris was on time, very professional."

"Very good people working for you. "

"very good job"

"Technian was prompt and very professional "

"I have never had to call a Technician back. They are very professional and patiently answer my questions. Mike was easy going and nice to be around."

"Integrity "

"Mike Lopez is a pro."

"The Tech was courteous and he performed his duty with confidence that he knew what he was doing."

"Prompt, courteous, Knowlegeable"

"Service technician"

"Chris was very informative as to what he was doing and why."

"Ricky is very thorough,and does excellent work."

"The tech was on time."

"Tech was professional and informative. Enjoyed his time here. "

"Prompt, courteous and very informative about my heating unit."

"job well done"

"I have had you service ac and heating unit for over 14 years and during that time some of your service techs have been pretty good and some not so good. Rickey Hartwell ..."

"That is redundant - they come on time, do a good job and answer questions!"

"Technician was efficient and friendly."

"Tech knew his stuff, was very professional and polite. "

"He was on time pleasant got in and out in timely manner"

"The technician, Ricky Hartwell, was on schedule and was very thorough with the maintenance service provided. I trust Ricky and always ask for him to come."

"I've been a customer for many years and am happy for the consistently personal ,professional service."

"Jason came on time and was very efficient. "

"Technician very courteous and knowledgeable. "

"Very courteous "

"Chris and Jason were very professional and patient and explained to me in detail what they were going to do and then showed me the results. Very pleasant experience. Bo..."

"Rickey, was the absolute best tech I have ever experience, I would welcome his service abilities any time and gladly recommend him to others."

"The tech is very courteous and knowledgeable. "

"Mr. Hartman was prompt and professional."

"THE TECH WAS VERY PROFESSIONAL , BUT ONLY PROBLEM WE HAD WAS THAT MY 2 YEAR OLD SYSTEM WAS LOW ON FREON AND HE DID NOT HAVE THE RIGHT EQUIPMENT TO FIND THE LEAK. EVEN THO..."

"He was polite and did his work quickly. He told me how well the unit was working."

"Last Monday morning, the technician sat in his van for over 2 hours in our driveway. Even though he has serviced this new Lennox system ever since it was installed, he d..."

"Tech was able to correct problem"

"I like and trust Terry. He answered my questions when asked. He is very knowledgeable about the product."

"Chris was very thorough and did a nic e jib of communicating what he did."

"Just because it took 2 days to fix it"

"Ricky knows my unit and keeps up with each visit prior and services my unit accordingly, watching and catching problems before they cause problems"

"The courtesy, the timely manner and service. "

"Chris was very informative and professional??"

"Terry is an amazing technician; friendly, efficient, thorough, knowledgeable"

"Ricky is very efficent"

"Mike was quick and efficient in diagnosing and fixing my problem."

"Tech was very confident."

"always 1st rate service "

"fast,friendly,went over what they did,and me what look for in the future"

"All of these guys went above and beyond on a Saturday and Sunday of a holiday weekend to make sure we were taken care of and cool. Due to a defective thermostat with a n..."

"Excellent service and very Efficient "

"The Tech. did not really know what he was working on. He took a switch apart that is not suspose to be taken apart."

"thorough & professional"

"Effective and positive of his job."

"A new Lennox unit was placed in July 2015. It was placed carelessly that prevents the filter from being replaced. This was brought to the attention of Matt and Tara at th..."

"very satisfied"

"Technician Rickey Hartwell was very knowledgeable about what he was doing and explained everything to us. He was very helpful."

"He was wonderful! Talked to me about everything with my air conditioning and was super friendly! Super pleased with his help!"

"ANSWERED ANY QUESTIONS I HAD "

"Harry is an outstanding tech."

"Person was prompt, polite and went to work. Finished up in a timely manner."

"Very respectful and gave very good service."

"Harry was an excellent technician. He was very polite and congenial. He was professional , made useful observations, and gave reccomendations and advice."

"Satisfied with work performed"

"The technician was fair ,honest,and very respectful. He found work that was supposed to be done and offered to complete it.I'm very grateful for that ."

"Very through job"

"Very thorough service everything checked"

"Tec was very courageous."

"Prompt service, good advice, friendly "

"Great attitude of tech, very informative"

"The technician was on time , very professional and polite."

"Rickey has been servicing our heat/ac for 15 years. He continues to service the current unit that is still under warranty. He is thorough, efficient, and knowledgeable ..."

"Went above and beyond to service my unit after a disastrous flood. "

"The technician braved the rain in order to get air back on for me. I really appreciated his effort. He was also very friendly and helpful after he was finished."

"After I called in and told the lady what was going on, she took my name and info and said she would write up a ticket and have a serviceman come right on out, and I mean..."

"Ricky"

"Great service and tech was professional."

"He explained everything to me that I quwstioned him about. "

"The technicians were very polite and completed their work in a timely manner, explaining what they were doing as needed."

"on time, good work"

"Customer service is always courteous and prompt in setting up appointments and the servicing is efficient and nondisruptive to tenants"

"Rickey always does an outstanding job and this time was no exception!"

"Harry was knowledgable and efficient"

"Technician was on time. Work was thorough. Employee was very courteous and professional. He answered all my questions."

"Terry is clearly very skilled and professional. I feel like I had a very thorough assessment of my system."

"The tech (Mike) was very polite, would answer any question, and made sure everything was left clean and in place.. "

"Mike did an excellent job as far as I could tell."