Service Experts Heating & Air Conditioning Reviews

"They are very professional and explain what they are doing and why so you can better understand what is going on."

"We have always received the best and friendliest service for you all"

"Because Service Experts are very willing to do whatever it takes to make the customer. happy."

"Quick response and repair of heater! Jimmy is the best!!!"

"Provides good service"

"Jimmy always does a great job"

"Technicians always seem professional"

"I have had this Service for a long time, and was always pleased with the service given."

"Excellent service"

"I always get great service and friendly informative techs"

"They are very interesting in helping to serve people and help solve there problems with financial and support."

"Reliable & trustworthy company"

"Prompt; courteous, knowledgeable technicians."

"Service Experts team is the best. Their office is courteous and flexible and their team is great. Lane is our operator that comes out for summer and winter checks and he is professional, courteous and lets us know if there are any issues."

"Had this service for a good while."

"Everyone is very helpful and its very easy to schedule an appointment."

"Lane was super professional and fixed my issue with no problem. Ive already given his info to my realtor so that she can recommend him to clients."

"They came to my house when needed."

"Scheduled service was rescheduled twice from company"

"Professionalism, knowledge and great personality"

"Very efficient and timely."

"Good service,but slow on getting the customers supplies on time."

"I have been customer for several years. I like that I can have same techs come each time."

"the technician was very knowledgeable and on time and very attentive to the repairs that need to be done"

"The technician was nice kind and knew his business"

"The tech was very polite"

"Always friendly, professional and helpful technicians. Josh is the greatest."

"Reliable, professional service"

"The technicians were courteous and professional. They explained what they did and why. I actually told someone about Service Experts today."

"I don't usually offer advice to anyone but if I did I would recommend Service Experts."

"Technician wasprompt, courteous, and knowledgeable"

"They are always timely and professional."

"Great service!!"

"Pleased"

"Good service technichans"

"I love the speedy response yall have little expensive but yall get the job I pay monthly charge and yall still have to pay thats thing wrong"

"Did not come at schedule time."

"Great service and courteous staff"

"They do a very good job"

"I can always depend on Service Experts to be available when needed."

"Excellent service"

"During the 30 plus years we have used Service Experts, we have NEVER been dissatisfied with a service call or anything they have done. They are prompt to respond, technicians are always courteous, and their work has been exemplary!"

"This was our second visit from Service Experts, and we have been really satisified with the work and the transparency thus far. Cost estimates have been accurate, and maintenance/repairs have been completed thoroughly and on time."

"Great customer service. Worker very professional."

"Service Tech was courteous, knowledgeable, and efficient."

"I'm happy with the job I receive"

"Very good"

"Excellent and professional service."

"Polite and do a complete service. Feel like they are taking care of me!!"

"Mike Lopez is always very courteous and professional."

"The professionals knew their job."

"Excellent value for the money. Great service."

"Very professional"

"prompt, knowledgeable, competent, friendly, considerate of my home."

"Jason and Josh were very nice .customer service skills were excellent.answer all questions"

"Great service! And the techs are fantastic"

"Great, friendly service"

"We called Service Experts at 10pm on a Saturday night and by 11:30 on Sunday someone was out to fix the AC. He wouldve been there earlier if we wouldve answered the phone. Excellent service."

"Service Experts has taken great care of my home."

"Very satisfied with services"

"had work done 8.12.2022 and a/c quit cooling before the week was over. called again 8.18.2022 and jimmy arrived and worked said someone will be out 8.19.2022 and would call...no on came or called meanwhile i paid $774.00. i have used for years but tried and was promised in april for church, didn't show or call. service is not what it use to be. how can i get some money back??/"

"The service"

"Very professional"

"Fast friendly service"

"Professionalism, promptness, communication."

"Crew was very professional and cleaned up after they finished"

"Jimmy is very efficient and he knows what hes doing and that makes me feel good about him sevicing my units"

"Great service by Jimmy Costello in addressing the problem I was having with A C unit"

"The overall price and customer service"

"Always consistently excellent service."

"Same day service as my call ! Very impressed !"

"Ive already done this once please dont send again"

"tech's were great at explaining the situation and assessment. very professional and helpful."

"Very thorough and responsive"

"As always, Service Experts went above and beyond. They installed my elderly mothers air quickly. She was pleased with the technicians that came out and was very happy with her service."

"They were very professional, cleaned up after self and walked me on what they were doing. Thank you"

"AIR IS CONSTANTLY RUNNING - VENT IS NOT TIGHT."

"did a very good job as promise"

"The guy came in and did there job clean up afterwards."

"Over 20 years of great service"

"Service Experts is great. The problem took both the expert plumbers and the HVAC experts. They worked together and solved the problem."

"Service technician was very good"

"My appointment was at 8. Tara called at 8 am telling me someone would be here shortly after waiting 45 mins I called back for Ken to tell me that the guy that was supposed to come was on call the previous night. This had nothing to do with me I'm the customer."

"Thorough"

"Very timely in fitting us in for a same day appointment to repair our a/c. The technician was very courteous and informative, and performed his work in a professional manner"

"Ive been using the company for many many years. I always get good service. The Techs are always knowledgeable and friendly."

"He was excellent"

"Seem to have trouble following requests."

"He knows What he doing they All do!!"

"Good techs"

"I called at 4:00 in the afternoon. Told them AC was not working. I also told them my husband has cancer and is taking chemo. They would not come out that night. Made an appointment for the next day"

"Technician came out on a Sinday afternoon to work on our AC unit which had a bad compressor as we returned from an out-of-town trip. He had it fixed in less than an hour."

"Quick response to request for service. Reasonable price."

"Everyöne was helpful from get gö."

"Professional techs"

"Professional, friendly, competent service."

"Good service"

"Jason was courteous, professional and knowledgeable."

"Very accommodating to our sudden change in schedule. Very knowledgeable and thorough in assessing the problem. TJ provided excellent customer service."

"Nice service"

"Your technicians, Joshua and Cal did a fantastic job. Those guys worked from the time they got here around 10 am until almost 10 pm to get the job done. They were very efficient and personable too! Oh my friend found a huge knife in my front yard. I think it belongs to you all."

"They are very professional and honest about work needed. Great customer service!"

"Prompt and efficient service. Great communication and explanation of the problem. Very cordial."

"always taking care of customers first"

"Technician was friendly and also knew how to service my equipment."

"Josh, the Technician was very thorough"

"I've been with you all for many years and know that you are there for me keeping my equipment working. Always quick with extra service when needed."

"Easy process, fast technician arrival, fast diagnosis, ac back running quickly and very thorough explanation with professionalism. Dude was good."

"Very informative"

"Good job"

"Kinda took a little longer than I figured to get fixed"

"He is familiar with my system and always completes the work quickly."

"ASK THEM! Last item fixed"

"The gentleman was extra nice and helpful!"

"The tech did a good job and was very nice ."

"The tech knew his job and did it. He seemed personable."

"the young service man was very polite, arrived on time. ahae was very professional"

"He was courteous. and performed the service."

"The tec did not check and clean the unit as in the past. I ask about the drain line was it opened He stated mobile homes are hard to tell I have a house. He said the unit did not need a door filter he didnt know why they were using them your company installed it with a new door I ask why the unit made a b bang noise after it shut down he stated it was the contactors REALLY . He left no paper work or card. Im not use to this from your company"

"Knowledgeable technician; took the time to do the work. Explained to me what he found."

"This is why I hate these surveys. I am please with your company. I have your service on another piece of property."

"Fast service and repair"

"Technicians were professional, friendly, thorough and kept me appraised about what was going on."

"Our unit was thoroughly checked and everything was working fine because Service Experts has been maintaining it since it was installed."

"The tech was in my house about 2 minutes and had it fixed"

"Showed up on time, curtious, clesn, polite"

"Professional and thorough"

"The technician was thorough, and answered all questions and did a good job."

"Excellent and informative technician"

"Employee was very professional and friendly"

"The technician was on time, very polite and courteous, very thorough and knowledgeable of the job he was doing, answered any questions I had to my understanding, left everything very clean.."

"Technician(s) arrived in a timely manner, and customer service representatives thoroughly (and honestly) explained the options."

"Technician was excellent. Jimmy provided professional service. The home office communication could have been better. Promised to call and update and they did not. I had to call in multiple times and our job was delayed three days. Unprofessional work in my opinion. I understand the difficulties sourcing parts and supplies in this post-covid era- I do not understand picking up the phone and calling your customer back and keeping them in the loop. Unacceptable."

"We are always satisfied with Service Expert."

"Good communication, timely"

"Always on time, courteous and polite and work is on properly"

"Always on time."

"Excellent service, professional, knowledgeable and friendly."

"Your employees are ALWAYS professional and friendly and never ever feel like any recommendations from them are being made to "cheat" me or gouge me for more money. I have used you all for many years and will continue to use you all as long as my home is standing."

"There wasnt a breakdown of the total cost. When asked, couldnt give an answer."

"Excellent and friendly service. Always send the same man (forget his name). He knows his way around and all I have to do is let him in."

"Because you didnt give up till problem was fixed jimmy is a great asset for your company"

"Very professional"

"He was very kind and helpful"

"Jason is always very thorough and professional."

"technician, Lane explained the problem and solution to me in a way that I could understand it."

"Wonderful people to have come to your home; knowledgeable, professional, thorough, and considerate. Excellent work."

"The technician was very knowledgeable and professional."

"Always prompt, thorough and competent."

"Because I was very satisfied"

"The technicians always provide excellent service."

"As always, your tech was pleasant and efficient."

"Did a good job"

"The service tech was right on time. Very polite and explained his recommedations."

"Prompt, pleasant, clean , efficient"

"The Service Expert came in and quickly identified the problem and fixed it."

"Technician was very professional and knowledgeable."

"Everyone were very nice and professional, Also, if I had any questions they made sure they answered me."

"checked upstairs unit. changed dirty filter, and notified customers that the unit was in good shape. THANK YOU FOR YOUR SERVICE."

"Your technician Jason was very knowledgeable and helpful and friendly."

"We can always depend on them."

"Jimmy has been the best tech sent out to the house"

"Detailed! Friendly! Knows his business!"

"Because they always do great, and they love Bear and he has a browmance"

"Heater is now working well"

"the technician arrived on time and were very nice and obliging"

"I believe this was Lane's 3rd time out to our house for basic checkups. He is the best, very informative and courteous. All technicians that have been here prior to Lane have been the same way. Service Experts is great - Thank you!"

"Very good"

"My service tech was very professional, personable and knowledgeable."

"Jason is very helpful and inforative."

"Courteous and professional"

"Your technician was there on time. Got right to work and my furnace is fine. As always, very efficient."

"Because the tech was very professional and answered every one of my questions in a professional manner"

"The technicians are always available."

"Heater is not cooperating"

"mike did a great job"

"Service was prompt."

"I been with the service several years and so far Im satisfied with the overall price service that available for me!"

"On time, went right to work, and answered all my questions. Represented your company well ."

"Quick service"

"Responsiveness"

"I like the way the technician was so professional and cared what I needed instead of just writing down an estimate and leaving. He explained everything."

"Service person was courteous, knowledgeable, and efficient."

"*Quality and"

"Thorough"

"Rep did great job"

"Very professional and displayed expert knowledge."

"The tech showed up at expected time, did his check up and changed the filter. There seemed to be no problems with the system!"

"Everything went well ."

"Hae not heard anything about fixing the air flow problem to bathroom that was done incorrectly when I got new unit installed. Air flow was main reason for new unit. Please llet me know what your schedule is for fixing problem."

"You didnt check the materials before you came and started working."

"Very patient and professional to explain the plan"

"Service tech was efficient and thorough. He checked the thermostat, resetting it to keep the unit at a more constant temp. I appreciated his courtesy."

"Good service"

"Arrived on time, very quick and professional. Very friendly personality."

"He was in & out in a timely manner & was very thorough in checking heating unit"

"Your representatives (internal and external) have always provided excellent service."

"Prompt, courteous, efficient"

"Worker came mask cover over his shoes. He was courteous and professional. He checked my unit ."

"Prompt, courteous service with attention to detail"

"Service Experts is a dependable company that has always done great work for us over the last 20 years."

"John is very customer oriented and professional."

"The Tech was on time and did a good job"

"a great job was done"

"Had issues with fancy thermostat."

"Always satisfied with Service Experts."

"Great customer service was provided upon arrival and leavening communication with me on every detail"

"Every service call is handled by courteous servicemen, who take time with an uninformed layman and explain what they are doing and what is necessary...."

"The gentleman who came was very knowledgeable and answered my questions well and sincerely. He gave me good advice. I appreciated all of those things and he fixed my problem."

"Very professional and knowledgeable"

"Dennis was very professional and answered all my questions"

"Job is not completed and there has been no follow up/ update regarding the completion of the service."

"good job by tech"

"Very professional work"

"Service person was friendly, professional"

"Showed up on time and did a great job checking out our unit."

"Because they found and fix the problem"

"The technician was professional and did the work in a timely manner."

"JOHN FOUND THAT THE MOTOR WAS GOING OUT. UNIT PURCHASED IN 2005. WE ARE IN PROCESS OF HAVING A NEW ONE INSTALLED."

"Jason was outstanding. Friendly, knowledgeable, and efficient. Jimmy on 3 previous visits was awful and could not figure out what to do."

"He was thorough and very professional."

"The man that came delt with the wasp and did great and taking care of the unit."

"Tech was informative."

"Very informative . Good job."

"He was polite knew what he was doing was sensitive to our needs"

"Prompt, professional"

"The plumber was honest and helpful... whereas others would gave taken advantage of a situation for financial gain he told the truth and saved face with me the customer."

"The Technician went out of his way to get a used fan motor so we could have A/C until new motor arrives. He also corrected some WRONG wiring that was done during install of new unit 18 mos ago. Tech very professional."

"Yall are always courteous, kind, on time. You guys do an awesome job."

"Fixed the problem and answers my questions."

"I feel like the guys went a little beyond what I was expecting, they made sure our unit was up and running that day, unlike other companies thats ready to give up and come back another day"

"he did a good job."

"Its Jason!"

"He was very courteous and professional. Also, he explained to me all the things had done, and all in a timely manner."