Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.8/5 stars based on 1,354 Reviews
rick B.
bossier city, louisiana
"Good service"
tommy B.
shreveport, louisiana
"Arrived on time, very quick and professional. Very friendly personality."
gerald N.
shreveport, louisiana
"He was in & out in a timely manner & was very thorough in checking heating unit"
mr thornell T.
bossier city, louisiana
terry M.
gibsland, louisiana
"Your representatives (internal and external) have always provided excellent service."
jessica L.
shreveport, louisiana
mr flanders F.
shreveport, louisiana
elena C.
shreveport, louisiana
"Prompt, courteous, efficient"
mrs crowder C.
shreveport, louisiana
"Worker came mask cover over his shoes. He was courteous and professional. He checked my unit ."
ms grashot G.
bossier city, louisiana
ann M.
bossier city, louisiana
"Prompt, courteous service with attention to detail"
j G.
shreveport, louisiana
"Service Experts is a dependable company that has always done great work for us over the last 20 years."
mr cross C.
vivian, louisiana
"John is very customer oriented and professional."
khalisha S.
bossier city, louisiana
james P.
minden, louisiana
kier C.
bossier city, louisiana
"The Tech was on time and did a good job"
ms troha T.
benton, louisiana
"a great job was done"
nancy H.
shreveport, louisiana
"Had issues with fancy thermostat."
dr v markham M.
bossier city, louisiana
ms mae hinson H.
bossier city, louisiana
"Always satisfied with Service Experts."
mrs shelton S.
minden, louisiana
"Great customer service was provided upon arrival and leavening communication with me on every detail"
mrs mccarty M.
shreveport, louisiana
"Every service call is handled by courteous servicemen, who take time with an uninformed layman and explain what they are doing and what is necessary...."
wendy F.
shreveport, louisiana
"The gentleman who came was very knowledgeable and answered my questions well and sincerely. He gave me good advice. I appreciated all of those things and he fixed my problem."
debbie B.
shreveport, louisiana
"Very professional and knowledgeable"
carlene M.
benton, louisiana
"Dennis was very professional and answered all my questions"
ms shakir S.
shreveport, louisiana
brittany J.
shreveport, louisiana
"Job is not completed and there has been no follow up/ update regarding the completion of the service."
chris A.
bossier city, louisiana
ed B.
grand cane, louisiana
"good job by tech"
michael H.
benton, louisiana
"Very professional work"
mr moore M.
bossier city, louisiana
"Service person was friendly, professional"
mr & sue kirkland K.
bossier city, louisiana
"Showed up on time and did a great job checking out our unit."
mrs gloridean M.
minden, louisiana
mr (porter estate E.
shreveport, louisiana
reshonda H.
bethany, louisiana
"Because they found and fix the problem"
mrs johnson J.
gibsland, louisiana
"The technician was professional and did the work in a timely manner."
mr poleman P.
shreveport, louisiana
mr goins G.
shreveport, louisiana
"JOHN FOUND THAT THE MOTOR WAS GOING OUT. UNIT PURCHASED IN 2005. WE ARE IN PROCESS OF HAVING A NEW ONE INSTALLED."
cynthia J.
keithville, louisiana
mr gleason G.
bossier city, louisiana
mr reichenbach R.
shreveport, louisiana
mr e tomlinson T.
shreveport, louisiana
van O.
stonewall, louisiana
randy T.
bossier city, louisiana
"Jason was outstanding. Friendly, knowledgeable, and efficient. Jimmy on 3 previous visits was awful and could not figure out what to do."
ms barnett B.
shreveport, louisiana
"He was thorough and very professional."
roger s.
bossier city, louisiana
"The man that came delt with the wasp and did great and taking care of the unit."
nancy G.
shreveport, louisiana
"Tech was informative."
ms noll N.
shreveport, louisiana
"Very informative . Good job."
ms hiley H.
bossier city, louisiana
"He was polite knew what he was doing was sensitive to our needs"
mrs thomas T.
shreveport, louisiana
jo s.
minden, louisiana
"Prompt, professional"
rosalyn M.
shreveport, louisiana
"The plumber was honest and helpful... whereas others would gave taken advantage of a situation for financial gain he told the truth and saved face with me the customer."
mrs ragsdale R.
vivian, louisiana
"The Technician went out of his way to get a used fan motor so we could have A/C until new motor arrives. He also corrected some WRONG wiring that was done during install of new unit 18 mos ago. Tech very professional."
shaterria T.
shreveport, louisiana
"Yall are always courteous, kind, on time. You guys do an awesome job."
mr moore M.
shreveport, louisiana
"Fixed the problem and answers my questions."
traci M.
shreveport, louisiana
terri H.
shreveport, louisiana
"I feel like the guys went a little beyond what I was expecting, they made sure our unit was up and running that day, unlike other companies thats ready to give up and come back another day"
doris J.
haughton, louisiana
"he did a good job."
lillie martin M.
gilliam, louisiana
"Its Jason!"
dr v markham M.
bossier city, louisiana
dr pendleton P.
shreveport, louisiana
mrs r mitchell M.
minden, louisiana
"He was very courteous and professional. Also, he explained to me all the things had done, and all in a timely manner."
janet C.
bossier city, louisiana
mrs ross R.
shreveport, louisiana
mr solomon S.
shreveport, louisiana
"Very courteous and professional"
pam G.
bossier city, louisiana
mr burton B.
shreveport, louisiana
"Got on the job asap! Super nice and communicating to us."
tim M.
frierson, louisiana
"Mike always does a great job. He gets the work done quickly and efficiently and lets us know if there are any problems. He's very respectful of our home and our needs."
mr tynes T.
bossier city, louisiana
"Unit worked briefly, now is out again"
ms williams W.
castor, louisiana
"I'm smelling a strong odor coming from my indoor unit especially in the morning I'm. Concerned with the drainage of this unit wasn't having odor problem at first i was told the drainage pipe put outside was temporary but it's been over an week and i can't risk health Issues for a simple piece of pcp pipe being ran correctly and water maybe building up somewhere else causing other problems to me first and my home secondly"
peggy M.
bossier city, louisiana
connie M.
bossier city, louisiana
"All of your technicians are excellent professionals,Courteous,knowledgeable,efficient. However on the last scheduled service we experienced 2 errors. 1) after the technician left the upstairs unit began to leak water causing water stain in ceiling, the technician was still in driveway so we flagged him and he corrected the issue, but we are left with stain and the manager said he would repair the damage. 2) almost 2 weeks after the service visit another unit stopped working. Another technician discovered that an overflow sensor was not replaced causing the unit to shut off as it is programmed to and remained off for 3 days (over weekend). He replaced the sensor and the unit came back on. Again always pleased with the company, but the last time we had issues."
audrey M.
shreveport, louisiana
"A day later, and our AC unit seems to be struggling more. Its not cooling as well. After a tune up, I would expect it to be cooling somewhat better."
stephen J.
shreveport, louisiana
"Kind and friendly, easy to talk to and he keeps it simple were I can understand"
dr hebert H.
shreveport, louisiana
"John was very thorough and got my system running again. Very polite"
bobby M.
minden, louisiana
"Mike is an excellent tech. He takes his time and checks everything. He always lets me know if he thinks I may have some problems down the road. He is always welcome at our home."
mr solomon S.
shreveport, louisiana
"Professional"
betty W.
minden, louisiana
"I was very pleased with the service by my serviceman. Im sorry I forgot his name."
susan F.
shreveport, louisiana
"Technician was rude and vulgar to my son snd I. Ripped out the condensation pump he had just installed and threw my broken one on the curb. So no ac all weekend"
ms williams W.
castor, louisiana
"The PCP white drainage pipe is in a twist and turn angle in other words not straight I hoping it will drain enough so I will not end up with puddling in house and my unit door hasn't been repaired yet when the unit comes on it makes a bumping sound at night I have to be aware because it sound as if someone is bumping around in house"
randy R.
shreveport, louisiana
"John was professional and knowledgeable."
mrs webster W.
shreveport, louisiana
"Arrived on time, was courteous, professional, and efficient."
luther F.
plain dealing, louisiana
"quick, fixed the problem."
don T.
mooringsport, louisiana
"very informative, friendly"
marco L.
shreveport, louisiana
mrs keating K.
minden, louisiana
"Timely and polite!"
sherri B.
shreveport, louisiana
sylvia N.
shreveport, louisiana
"I always request Jimmy. He is very courteous and helpful-answers all my questions if I have any."
ms bradford B.
haughton, louisiana
"The technician came and cleaned and checked my units and was prompt, courteous and did everything that was needed."
mrs bridges B.
minden, louisiana
lynda M.
grand cane, louisiana
"Technician was professional and courteous"
mr burton B.
shreveport, louisiana
"He was ion the stick! Told me what he gonna do! Very nice and had a good attitude. He knew his job."
kier C.
bossier city, louisiana
precious L.
shreveport, louisiana
mazil M.
minden, louisiana
"Provided service as expected"
ms todd T.
shreveport, louisiana
"thorough"
brian S.
shreveport, louisiana
"Wire knocked loose while cleaning unit. Had to call for repair on Saturday morning to repair"
jamianne M.
shreveport, louisiana
"Professional, knowledgeable, respectful and very detailed as always. Exceptional service!"
merle D.
shreveport, louisiana
"I am always please with mr. Mike he doing a great job he explained everything to you and I like that thank you"
donna C.
shreveport, louisiana
"The technicians were prompt, courteous, and efficient. They kept me apprised of the situation and worked quickly to install the equipment."
tequittla M.
shreveport, louisiana
grace W.
shreveport, louisiana
ms locke thompson T.
shreveport, louisiana
"Thats how I feel"
john R.
vivian, louisiana
"very professional"
mr ball B.
shreveport, louisiana
mr may M.
bossier city, louisiana
"Prompt and courteous"
dr v markham M.
bossier city, louisiana
carol S.
bossier city, louisiana
"Outstanding and informative"
mr webb W.
shreveport, louisiana
"Great professional service"
phillip M.
fort wayne, indiana
"Chuck and Dan know their stuff and answered my questions as they provided service per my maintenance agreement."
mr bergeret B.
shreveport, louisiana
"They were good"
jesse A.
minden, louisiana
jo S.
minden, louisiana
"Technician was courteous and professional"
james J.
shreveport, louisiana
"id his job, well"
jim D.
haughton, louisiana
"on time/ friendly/ went straight to work. Informed us about what was done and what he was doing."
julie A.
shreveport, louisiana
"He was very courteous and very professional."
timmothy H.
shreveport, louisiana
"BK was very friendly, professional and knowledgeable about what he was doing, explaining everything he diagnosed and explained to me my options."
mr cross C.
vivian, louisiana
"This rating is for the service representative- Other than an employee who is no longer with the company, the representatives are professional, efficient and informative."
juan R.
shreveport, louisiana
barbara S.
shreveport, louisiana
"Jason is very professional and informative. Always on time .He know his stuff! lol Kidding aside I always request Jason because is just a polite professional young man."
mrs harris H.
shreveport, louisiana
mary T.
waskom, texas
mr green G.
heflin, louisiana
"Fast professional service."
bennie T.
bossier city, louisiana
"Very efficient"
tracey D.
shreveport, louisiana
"Mr Jimmy is always thorough, clean, and responsive. checks with us when finished to ensure all is working and answer any questions."
mr smith S.
shreveport, louisiana
"Jimmy left everything cleaner than he found it."
marcia L.
shreveport, louisiana
"Technician was very helpful!"
elena C.
shreveport, louisiana
mrs m german G.
shreveport, louisiana
"Very nice technician."
larry M.
shreveport, louisiana
"Knowledgeable, courteous service."
ms kacenjar K.
shreveport, louisiana
"The best and most professional plumbers I have ever used!"
luther F.
plain dealing, louisiana
"courteous, helpful, complete"
mr moore M.
bossier city, louisiana
terry H.
shreveport, louisiana
"Brian was very thorough and identified a possible fire hazard that had not been identified before."
stephen F.
blanchard, louisiana
"Mike was great and solved the problem with my electric furnacel."
thomas O.
shreveport, louisiana
"Excellent service"
amanda F.
shreveport, louisiana
"He tried his best to help us - we are waiting on part to come in to complete service"
mrs miers M.
shreveport, louisiana
"Solved our problems."
mrs mary anne jones J.
shreveport, louisiana
"Always arrives on time, professional & friendly"
mr armes A.
shreveport, louisiana
"Mike is Awesome!"
jarrel W.
shreveport, louisiana
"Technician was very thorough and professional"
victor C.
minden, louisiana
mrs ebarb E.
shreveport, louisiana
roberto W.
keithville, louisiana
"Knowledgeable and professional."
jolley S.
shreveport, louisiana
"very knowledgeable and curtious"
rhonda D.
minden, louisiana
mr logan L.
shreveport, louisiana
"Prompt professional service"
mrs nancy R.
shreveport, louisiana
"Very knowledgeable and professional. We always ask for him."
mr lacefield L.
shreveport, louisiana
mr mills M.
shreveport, louisiana
ms travis T.
gibsland, louisiana
"Jimmy is very personable and efficient."
ms east E.
elm grove, louisiana
"Jimmy is courteous, professional, and knowledgeable."
ms pierce P.
haughton, louisiana
"very nice young man. he told me that ac/heat unit is in good condition."
jim P.
bossier city, louisiana
"Kevin's plumbing knowledge, skill, and professionalism is second to none."
ms mae hinson H.
bossier city, louisiana
"They always show up on time and if running late, they call."
santos G.
shreveport, louisiana
"He knew his business"
brandace L.
shreveport, louisiana
"They did an awesome job and were quick to fix the problem even though I called them on Christmas Eve. Thanks to them, my family was able to have hot showers on Christmas day."
renee S.
doyline, louisiana
"Friendly, professional technicians"
mr reichenbach R.
shreveport, louisiana
"Team did a great job"
mr harris H.
shreveport, louisiana
william w M.
shreveport, louisiana
traci M.
shreveport, louisiana
mrs shirley S.
shreveport, louisiana
"Tj was absolutely wonderful with keeping us informed of what he was finding and getting our water heater fixed."
robert L.
shreveport, louisiana
"The technician was on time, did his work in a reasonable time, and did not leave a mess."
sherri B.
shreveport , louisiana
"Service Experts has been my A/C & Heating service provider for >20 years and Ive always found them to be very easy to work with; everyone Ive dealt with has been friendly, reliable, and professional. For added peace of mind in knowing that my A/C & Heating equipment is working optimally, I take part in their Service Experts PLUS Membership which, for a reasonable monthly fee, provides semi-annual checks of my equipment by a very well qualified service technician. John Stephens visited my home recently to perform my equipments maintenance and he was great... prompt, professional, and polite. I plan to continue using Service Experts for many years to come."
randa D.
shreveport, louisiana
joan M.
shreveport, louisiana
"Technicians arrived on time and promptly and courteously performed services."
marcia T.
sheveport, louisiana
"The technician was very polite and completed his work in a quiet way, he did not make a mess and he seemed to be very thorough."
patrick S.
bossier city, louisiana
"Great customer service every time"
barbara W.
shreveport, louisiana
"He arrived on time, wore his mask, did his checking, and explained what he had done."
miss king K.
greenwood, louisiana
"Very friendly, knowledgeable, and arrived before time."
mrs jordan J.
bossier city, louisiana
"The Tech was thorough, found an issue that had not been discovered in any of the appts before. He was efficient, took care of all the maintenance and was done. Previous tech have been here for hours!"
ms odom O.
haughton, louisiana
"very professional, addressed issues that concerned me"
mr carter C.
benton, louisiana
"The technician was very professional as well as really great...felt very comfortable with him in our home and he was so friendly."
ms walker W.
haughton, louisiana
"He did not only my house but Wroten on 1309 Drake in Minden. Was very knowledgeable and courtesy."
chris D.
shreveport, louisiana
"Prompt and professional service"
mrs levada M.
minden, louisiana
"He went through all the steps of the Maintenance agreement; inside and out."
nona F.
shreveport, louisiana
"Showed up on time..professional..explained how to proceed with a/c inspection of air heat unit. Needed yearly checkup & filter. Unit was hot & cold in different spots in the house. Another company put me off more than 3 times when I asked about it. My bill was always over $200 every month & my unit almost never shuts off to maintain 72-74 degrees inside."
mr smith S.
shreveport, louisiana
"He did everything very professional and very knowledge.."
mrs andrews A.
bossier city, louisiana
mrs miers M.
shreveport, louisiana
"On time and provided service needed."
marilyn M.
shreveport, louisiana
"Timely and accurate"
mrs moody M.
minden, louisiana
mr goins G.
shreveport, louisiana
"THIS WAS OUR FALL CHECKUP."
dorothy C.
vivian, louisiana
"Tech was professional, efficient, and customer oriented."
jim D.
haughton, louisiana
"friendly, and did not loose focus on his job. able to tell me in layman terms anything I wanted to know."
mr west W.
bossier city, louisiana
"The tech took time cecked the system real good,and exsplaned To me what was going with the system."
mr j crutchfield C.
shreveport, louisiana
ms barnett B.
shreveport, louisiana
"Provided excellent service."
tracey D.
shreveport, louisiana
"Mr. Jimmy is our go to technician. We have four units, all installed by Service Experts, and his attention to detail when servicing them is all, which takes about 4 hours!"
mr passman P.
shreveport, louisiana
"Fast and friendly service"
allison B.
shreveport, louisiana
mr logan L.
shreveport, louisiana
"Professional service, promptness,courteous treatment"
mrs mckenzie M.
homer, louisiana
brad S.
shreveport, louisiana
"Very professional and knowledgeable. Appeared to be a seasoned veteran to me."
ms jue J.
shreveport, louisiana
"I called to report my air conditioning being out. Service technician at my house within the hour. Quickly and promptly diagnosed and corrected my problem. I have used Service Experts ( Formally Frees) for all my air/ heating needs. I trust them to be prompt, honest, and professional. Always satisfied by the work these technicians do!"
mrs mckenzie M.
homer, louisiana
"Service Experts has provided my ac./heat for 25+ years. Always did their job professionally and personably. And the Shreveport office has taken care of me and my system and explained everything they did. Nice people...Be proud of them."
larry A.
princeton, louisiana
billy H.
shreveport, louisiana
"Did not diagnose or fix the issue. Seemed to be just trying to steer me towards a total replacement. His suggested reasons for issue were completely wrong since I figured it out myself after he left. Of course the delay in getting the actual issue fixed cause additional damage to my ceiling. Confidence in Service Experts is low now"
henry B.
shreveport, louisiana
"Did good job cleaning up the outside unit"
william P.
shreveport, louisiana
mrs harris H.
shreveport, louisiana
"Mr. Brian was very knowledgeable, he listened, figured out the problem and fixed it."
mr goins G.
shreveport, louisiana
"John located the water leak quickly. Line was stopped up and a joint wasn't properly sealed. He rerouted line and sealed it."
mr reichenbach R.
shreveport, louisiana
"Courteous repairman. Wore a mask."
mr mathis M.
shreveport, louisiana
"Does good work."
leonard M.
greenwood, louisiana
"Knew what was wrong right off"
mr lambert L.
haughton, louisiana
"took one look at hot water and realized the high wind had blown out the pilot light. took him 2 minutes to relight the pilot light"
randy M.
shreveport, louisiana
"Excellent service"
charles B.
haughton, louisiana
"John Stephens was a Professional Tech"
mr terry H.
shreveport, louisiana
"Technician arrived 1 and 1/2 hours after projected arrival window."
mr (porter estate E.
shreveport, louisiana
bobby C.
benton, louisiana
"EXTREMELY POLITE AND KNOWLEDGEABLE AND EASILY TO UNDERSTAND WHAT WE NEEDED FOR OUR UNIT."
mrs matthews M.
shreveport, louisiana
"Very thorough and informative"
marty W.
bossier city, louisiana
"Prompt arrival time, nice, polite, seemed to do a thorough job."
mr tynes T.
bossier city, louisiana
"Knowledgeable"
linda G.
columbus, ohio
"Nathan listened to my concerns about the previous system and made sure I had the best alternatives. The installers were efficient, knowledgeable and courteous."
carmie R.
kiethsville, louisiana
"Quick service at a fair price"
mr young Y.
keithville, louisiana
sean I.
stonewall, louisiana
"Kevin Prestridge and Jimmy came out about 6-8 months to fix a water heater that couldnt be fixed by other technicians. Its been working ever since and didnt want to forget to thank them for a job well done! Highly satisfied! 50 out of 10 stars!"
mr j crutchfield C.
shreveport, louisiana
"HE was very nice and respectfully and very good with his work thanks"
ms pierce P.
haughton, louisiana
"Tech did a great job."
ms white W.
keithville, louisiana
deborah B.
shreveport, louisiana
"Mike Lopez did an excellent job of servicing our air conditioner And he explained everything to me in an easy to understand manner and He was very professional. I highly recommend Mike Lopez at Service Experts!!!"
cox C.
minden, louisiana
"John was very pleasant and respectful and let me now everything he was doing."
coby R.
shreveport, louisiana
"Employee, has great knowledge of his job."
cristina T.
bossier, louisiana
lawrence T.
shreveport, louisiana
"Service was quick, complete and effective."
maria F.
ringgold, louisiana
ray H.
benton, louisiana
"Very fast response and repair."
dr hebert H.
shreveport, louisiana
"AC is cooling well Tech followed Covid safety measures"
bobby H.
shreveport, louisiana
"Work was completed in a timely manner."
mrs jacobs J.
shreveport, louisiana
mrs crowder C.
shreveport, louisiana
jan M.
shreveport, louisiana
"6 days after repair, the AC is broken again. The salesman never called me to give me a bid for a new unit."
marty W.
bossier city, louisiana
"Came fairly quickly after my call. Technician was friendly and helpful. Job completed successfully."
martha M.
vivian, louisiana
mr tynes T.
bossier city, louisiana
"Feel like I was overcharged for refrigerant"
mr armes A.
shreveport, louisiana
"Mike did an excellent job"
mr weaver W.
benton, louisiana
"polite considerate got job done in timely manner"
delores M.
shreveport, louisiana
"Professional, respectful."
johnny B.
shreveport, louisiana
ray H.
benton, louisiana
"Incredibly fast diagnosis and repair."
ann M.
bossier city, louisiana
"Efficient, thorough,"
mr kendrick K.
vivian, louisiana
"Jeremy the service tech was great, very professional and knowledgeable. Did a great job checking both the cooling and heating equipment. I would have given a 10 for satisfaction if the 2 replacement air filters would have with him when he came. I spoke to a man at the Shreveport office when the appointment was set up several days before about insuring that the 2 allotted per year air filters would be supplied during the annual maintenance service and was told they would be. Jeremy did tell me he would make sure I received the filters at a later date which is acceptable and appreciated. You may want to ensure from now on you have filters in stock and ready to be sent out with the service the who performs the annual maintenance. Thanks"
lula C.
minden, louisiana
bridget S.
shreveport, louisiana
"Mr. Jason was very thorough. Took the time to explain what he was doing and why. Was very friendly. Advised me what to expect in near future as far as performance of my unit."
sue C.
blanchard, louisiana
ashley C.
shreveport, louisiana
deana M.
shreveport, louisiana
"Mr. Love was punctual, courteous and professional. He went to work immediately upon arrival and diagnosed the problem quickly and resolved the issue very efficiently. I appreciated his expertise. Since that day I have not had any problems with my HVAC unit."
linda B.
shreveport, louisiana
"Good job"
lula C.
minden, louisiana
"Job well done"
ken A.
shreveport, louisiana
"He did an amazing job"
don S.
shreveport, louisiana
"Job not finished"
bobby M.
minden, louisiana
"Mike is a very good tech. He is honest,dependable. and knows what he is doing."
traci M.
shreveport, louisiana
"Technician was very nice and thorough but quick. He knew what he was doing."
mr miller M.
bossier city, louisiana
"Courteous, professional and knowledgeable is some words to describe Jason. He saved me a hot night. Geaux Jason!!!"
mr collier C.
ida, louisiana
"Jeremy the technician is fantastic. I was not satisfied with the office staff. They did not keep us informed as to the status of getting the part needed. Jeremy is the reason we are not looking for a new service."
mr mills M.
shreveport, louisiana
"Superb service!"
mr logan L.
shreveport, louisiana
"Professional service"
anthony M.
shreveport, louisiana
"prompt and timely"
jordan L.
shreveport, louisiana
"Great service, knowledgeable, took care of business!"
shakeisha H.
shreveport, louisiana
"Both gentlemen were very friendly and answered any questions we had. They arrived on time and the company is reasonably priced for their services."
mr musco M.
shreveport, louisiana
"technician mike was very professional about his job and patience and my house need was taken care of."
robin B.
bossier city, louisiana
"The tech was very friendly but was not given the work order for my service until 2 hours after the time frame I was given when I made the call for an appointment."
william P.
shreveport, louisiana
walling W.
vivian, louisiana
"Nice young man seemed to be very knowledgeable! Completed task at hand in a timely manor, polite and helpful!"
lawrence B.
bossier city, louisiana
"15 yr or more customer. Always prompt and excellent svc."
whitney W.
shreveport, louisiana
"They answered all the questions i had. They have awesome customer service! I guess that's why service is the company's first name!"
rene B.
shreveport, louisiana
"Mike did what he was here for"
elena C.
shreveport, louisiana
"The service is always top notch."
mr fausto F.
bossier city, louisiana
"Did what was expected of him and did it efficiently."
cristina T.
bossier, louisiana
"He was very knowledgeable."
coby R.
shreveport, louisiana
"Very knowledgeable about his craft and explained why I needed certain things. He needs a raise or just give him the weekends off ??"
ms todd T.
shreveport, louisiana
"Always friendly"
pam S.
shreveport, louisiana
"Fully informed me what was goin on and my options. Performed in a timely manner"
mr garcia G.
shreveport, louisiana
lee pam allred A.
stonewall, louisiana
"Mike was on time and did a good job"
kenneth R.
bossier city, louisiana
"great service, great attitude"
ms james J.
haughton, louisiana
"I was very satisfied with the to men that came to my house."
stephanie M.
shreveport, louisiana
"Wonderful technician! Helpful and informative"
robert M.
shreveport, louisiana
lisa M.
shreveport, louisiana
"Very polite and professional. I had worked all night and was very sleepy and he was very quiet as he worked and I dozed.."
nathanael J.
grand cane, louisiana
"The unit could not be completely fixed, due to deterioration"
michael L.
shreveport, louisiana
"Mike has been serving our unit for over 3 years. Great Job Mike."
mr williams W.
shreveport, louisiana
"Good job"
john R.
vivian, louisiana
tracey D.
shreveport, louisiana
"Mr Jimmy is always professional and helpful. Explaining what he will do , doing it, and then explaining how it went."
mrs matthews M.
shreveport, louisiana
"On time... clean.. efficient"
mr reichenbach R.
shreveport, louisiana
mr range R.
shreveport, louisiana
"Jeremy was professional and efficient."
betsy L.
shreveport, louisiana
"We were impressed by the quality of work and by the pleasant personalities of the technicians."
rose G.
shreveport, louisiana
"Technician was very polite & efficient."
mr mills M.
shreveport, louisiana
ms bradford B.
haughton, louisiana
james J.
shreveport, louisiana
"he did his job"
robert N.
shreveport, louisiana
"Kevin was very professional."
ms bennett B.
keithville, louisiana
"Jimmy was on time and did a great job checking out my a/c unit. He is very personable & efficient. Great rep for Service Exp."
ms robinson R.
haughton, louisiana
"Employee is very knowledgeable and takes time to answer any questions I might have."
william P.
shreveport, louisiana
"He was on time, pleasant, went quickly to his task and informative about what he was doing and was quickly done."
mr phipps P.
bossier city, louisiana
mr weaver W.
benton, louisiana
"Professional, sharing information,"
mr cromer C.
bossier city, louisiana
"Friendly and knowledgeable about his job."
ms mae hinson H.
bossier city, louisiana
"Technicians are always friendly and will answer any questions you may have."
terry M.
gibsland, louisiana
"Service was excellent--rapid response, fixed the problem. Thank you!"
mr kidd K.
gibsland, louisiana
"Very courteous and accommodating.."
mr field F.
shreveport, louisiana
ms white W.
keithville, louisiana
"Helpful and curteou"
ms troha T.
benton, louisiana
"courteous and knowledgeable"
julie A.
shreveport, louisiana
"Very professional."
michael P.
shreveport, louisiana
"I can always rely on the Service Experts team to take care of my AC/heating unit"
edward P.
shreveport, louisiana
leo S.
shreveport, louisiana
"Jeremy did an outstanding job and identified the issue causing the problem."
wright W.
shreveport, louisiana
"Tech was on time, knowledgeable and explained everything clearly."
mrs mckenzie M.
homer, louisiana
mr young Y.
keithville, louisiana
strong S.
minden, louisiana
"Very professional and thorough"
ms waters W.
keithville, louisiana
thomas O.
shreveport, louisiana
"Excellent service"
mr kendrick K.
vivian, louisiana
"The service tech came out even when it was late at night and took right care of the problem."
eileen K.
bossier city, louisiana
thomas O.
shreveport, louisiana
patricia S.
doyline, louisiana
"Technician was courteous and did a thorough job."
tonya H.
mansfield, louisiana
"The service was excellent and the techs was very professional"
mr logan L.
shreveport, louisiana
"Promptness, courtesy, knowledge of equipment and overall excellent services"
mrs anderson A.
shreveport, louisiana
mrs thomas T.
shreveport, louisiana
lula C.
minden, louisiana
mr mercer M.
bossier city, louisiana
"The guy was good"
lisa M.
shreveport, louisiana
"The technician was extremely knowledgeable about my system and answered question I posed... he was there in a timely manner and was very efficient...I am very satisfied with my service!"
mr (porter estate E.
shreveport, louisiana
tommy V.
bossier city, louisiana
mrs graham G.
shreveport, louisiana
mary K.
shreveport, louisiana
scott B.
keithville, louisiana
"Technician was very friendly, helpful, and knowledgeable. Answered all questions."
sue C.
blanchard, louisiana
mrs taylor T.
doyline, louisiana
"Very thorough and explained all work performed"
mr w mickelborough M.
vivian, louisiana
"Performed the maintenance in a professional manner. Was courteous and answered all of my questions."
mary H.
shreveport, louisiana
j. G.
shreveport, louisiana
"Mike did a great job and was very thorough."
ms alexander A.
shreveport, louisiana
mr miller M.
shreveport, louisiana
pam S.
shreveport, louisiana
"I felt the technician was very thorough and was also friendly"
allyson C.
benton, louisiana
"Jimmy always does great when he comes out."
l.a. V.
shreveport, louisiana
"Mike talked me through the entire process, tried to change batteries in one of my systems, and then gave me the good news that I needed to spend about $1500 on some new equipment!! YIKES - thanks Mike!! LOL"
mckenzie M.
homer, louisiana
"My dissatisfaction is with getting the service I am paying for. The techs are great. Getting them here was the problem and from what I understand it stems from problems in the office. Communication errors. Called before 7pm for service. No service til middle of next morning next day. Communication problem that I believe started in office but I caught the brunt end of it. It was frustrating and unnecessary. Im not going to type the events of the night too much to type. I will talk to someone if needed. The only ones who seem to think I don't have the service maintenance contract was the local Shreveport office."
roy M.
bossier city, louisiana
matthew D.
shreveport, louisiana
"Part needed was expensive but was fixed timely and professionally."
mr knafla K.
benton, louisiana
mrs w brown B.
shreveport, louisiana
"Brandon was pleasant, helpful, and I think he did a good job. Only time will tell."
sam A.
shreveport, louisiana
"They went above and beyond to get our furnace repaired quickly that day!"
mr james J.
benton, louisiana
"Brandon always does a through job and leaves everything spottless."
lee pam allred A.
stonewall, louisiana
ms betttie H.
shreveport, louisiana
"The Tech was able to come earlier than my appointment time. He greeted us and then went to work. We could not ask for anyone to be nicer than he was."
ms walker W.
haughton, louisiana
"he is very thorough"
william P.
shreveport, louisiana
paula B.
minden, louisiana
"No more water leaking in my laundry room."
mr seng S.
keithville, louisiana
"The service rendered did not relieve the temperature of my bedroom, as that was the object of getting this service. It is still cold in that room even with the new larger air duct. It looks like all it relived me of was $300.00."
traci M.
shreveport, louisiana
mrs mccarty M.
shreveport, louisiana
"he did an excellent job"
mr reichenbach R.
shreveport, louisiana
"technician was fast and professional"
ms travis T.
gibsland, louisiana
jesse A.
minden, louisiana
"showed up"
bobby C.
benton, louisiana
"excellent concern and communication with customers. excellent in every way. ;"
mrs miers M.
shreveport, louisiana
"Always on time and polite."
joyce C.
benton, louisiana
"Because he is the best..."
david M.
bossier city, louisiana
"Good explanation of what the technician fixed"
mr tate T.
shreveport, louisiana
"Mike showed and explained items as he conducted the service."
mary T.
gibsland, louisiana
"The technicians: Kevin Baker, Zach Skinner & Lance Snowden were knowledgeable and worked together in a professional manner to get the job done. The job was completed within two days. They explained what was done in terms of the installation and provided other valuable information. The house never had central air/heat; therefore, Im thoroughly pleased with the installation of the Lennox. Hope to use their service when Im ready to insulate the attic."
rebecca J.
shreveport, louisiana
ms pierson P.
shreveport, louisiana
mr vartak V.
shreveport, louisiana
archie A.
shreveport, louisiana
mr miller M.
benton, louisiana
"Very professional person did our service check up!"
bobby M.
minden, louisiana
"Jimmy did an excellent job.He is very efficient,"
joe T.
bossier city, louisiana
"Very professional, not pushy, worked best deal for us, friendly, very helpful. Chris is great. Installer (Jeremy) was great. Professional, knowledgeable, friendly, and explained everything very well."
katherine T.
shreveport, louisiana
"The technicians were efficient, worked solid, answered all my questions, very considerate of my home, very knowledgeable and pleasant people."
mr smith S.
shreveport, louisiana
roy C.
benton, louisiana
"Because Jeremy,my tech is the best..he answers all our questions and explains to us what he is doing and why..and is very friendly,does his work in a timely manner."
jack B.
haughton, louisiana
"Mike is a skilled and experienced professional and always does a great job. He is also very customer service oriented and a pleasure to do business with."
mr slack S.
cotton valley, louisiana
"He went above and beyond to take care of our problem."
mr goins G.
shreveport, louisiana
"MIKE WAS VERY CORDIAL AND EFFICIENT"
mr kendrick K.
vivian, louisiana
"Andrew was very thorough and precise with his assessment of my HVAC situation. He took the time to answer all my questions, was a good sized factor in my decision to replace my whole system. And for the record also when the installation was performed on 10-25-19 he came out after the 4 man crew arrived and made sure all aspects of the installation we agreed on were understood and complied to by the crew. And for the record the crew who performed the removal of my old equipment and the installation of the new equipment, (Lane Snowden, Zack Skinner, Kevin Baker, and Keith Nichols) did a great job and I could not be happier with there effort. A job well done. Please let them know!"
mr mundy M.
benton, louisiana
mr phipps P.
bossier city, louisiana
"Mike is great and your service is too."
jim D.
haughton, louisiana
"Mike is always curtious and friendly. He is timely. He answers any questions in everyday language."
ms critton C.
taylor, louisiana
"Because I'm satisfied and not satisfied"
lee H.